Content Designer

Overview

Make a difference in the lives of people in Scotland by applying your talents as a content designer. Our vision is to create a more successful country, increase wellbeing and provide opportunities to all people living in Scotland. As an organisation we embody the values of In the Service of Scotland in that we act with integrity, are inclusive, collaborative, innovative and kind. As a Content Designer, you will play a n important part in‏making‏this vision‏a reality by transforming‏user interactions into‏intuitive interfaces. The‏use‏of our products will‏enable‏users to comprehend ‏complex information and‏complete particular tasks thanks to great content.

How does it feel to work here?

Amy Hughes – Senior Content Designer ‏ “I moved from a content designer to Senior content designer within Digital Publishing, which is a varied and exciting role. There are fantastic resources for user centred design, that allow me to make sure the content I design works for the end user, which is a rewarding process. The capacity for development is great and helped out by a friendly and supportive team.”

Mark West – Content Designer “I joined SG as a content designer in May ‚23 and I love the job. I have a background as an English Literature academic and project manager, and whether I’m writing new content or editing and updating pre-existing content, I find I’m using the skills I developed in my previous roles to make a piece of writing work as great content”.Hear from colleagues discussing Digital Careers at Scottish Government.

Responsibilities

How will I spend my time?

We are investing in growing our content design team size and expertise. You will‏review and produce content‏for one or more business‏areas in support of a publishing service.‏Each piece of content‏ought to‏be a‏ stand-alone product that meets ‏a‏particular‏user need that the business area wants to‏satisfy‏with its‏offerings.

Using the appropriate patterns and formats, such as publications, forms, and other web content (static or dynamic), to‏plan, create, publish,‏and review the various content products within a specific business area or content‏journey.

There are 3 main workstreams that you will be involved in:

• Digital operational guidance for public sector bodies
• Service access and rights information for the people and businesses of Scotland
• Digital shared service content for other public sector bodies

Your responsibilities will include

• Being comfortable using evidence, data and research to make content decisions
• Building relationships across government to focus on the needs of the user and to influence stakeholders
• Contributing to and use the style guides and content patterns
• Engaging with and contributing to the Scottish Government content design community of practice

After a productive first year, you will have brought about a much-needed change in the pace of delivery for priority content areas supporting the public sector in Scotland to better handle digital projects and to meet the needs of the people and businesses of Scotland during the pressures faced by changes in the cost of living.