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Thentia Cloud

Technical Writer

16th November 2021 Technical Writing Full-Time Remote (United States)
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About Thentia:

Thentia is a fast-growing, dynamic software company that is emerging as a world leader in government technology. A company of builders, thinkers, and owners, Thentia gives employees the opportunity to create amazing solutions, showcase their talents and benefit from our shared success as we scale up in the US, Canadian, and global markets. Further, Thentia’s solutions directly impact public trust and regulatory integrity, helping regulators and agencies meet 21st century standards by leveraging predictive analytics, Big Data, AI, and other innovative capabilities government agencies can leverage. Internally, our culture fosters collaboration, inclusivity, intellectual curiosity, and professional development.

This is an amazing time for new talent to help shape the way we build our company, our product solutions, and ultimately serve the public. If this resonates with you and you want to get on board, we encourage you to apply today.

We are currently seeking a Technical Writer capable of API documentation as well as general technical documentation for this fast-growing SaaS company. We are looking for a self-starter who can identify all end-user and API documentation requirements and work with a team to develop a library of technical documentation to support the product. We are interested in candidates that have fresh ideas about new and innovative ways for readers to consume technical content beyond traditional PDF manuals, including online help. This role will work closely with the product, development, and documentation teams to pull together the required documentation.

Responsibilities:

  • Role intersects with developers, engineers, product to gather technical info and requirements.
  • Can make highly complex concepts simple for end-users and API specialists.
  • Can write for a target audience of internal and external developers and engineers.
  • Has experience working with platform APIs frameworks.
  • Double-check with OS what API standards REST APIs (v CRUD, etc.)
  • Is comfortable writing code snippets and examples for how to use APIs.
  • The mindset to build a documentation delivery platform to handle release and API documentation.
  • Above average writing skills and 100% fluency in English.
  • Experience with WordPress is desirable.
  • A background in engineering or computer science is desirable.

Qualifications:

  • Between 2 and 5 years of experience creating technical documentation for an enterprise software company.
  • Able to translate highly technical information into easily understandable information for customers.
  • Creative skills and usage of photographs, drawings, diagrams, animation, and charts to facilitate users’ comprehension.

Compensation:

We care about our clients. We genuinely want to help them with their work and collaborate on solving problems aimed at making our clients a more effective regulator.

Thentia provides employees with a competitive base salary along with:

  • Full Health Insurance coverage,
  • Flexible paid-time-off, including vacation and sick leave,
  • Employee Stock Options Plan
  • Year-end bonus
  • Remote or Hybrid working options,
  • Professional development & training

Our Commitment:

At Thentia, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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Thentia Cloud
Visit website Toronto, CA
Bringing government licensing technology into the 21st century
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