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About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

About the Team

As the window of TikTok's business services, our TikTok UED Monetization team aims to enable and inspire clients to effortlessly connect with audiences and maximize brand potential.

The content design manager will lead a team through user experience (UX), design thinking, well-defined content strategy, and advocacy for the content design discipline. Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including the TikTok Monetization Product Management, Product Design, Marketing, User Research, Engineering, and Localization teams to promote UX writing within TikTok. To improve cross-functional processes, you'll develop efficient processes, templates, and resources to help the team work smarter, faster, and more effectively.

In this role, you will:

  • Identify opportunities and share feedback on development, improvement, and growth for team members
  • Work with team leads to build team culture, encourage collaboration, and develop skills
  • Drive for completion of high-quality work in a fast-paced, dynamic work environment
  • Facilitate projects, allocate resources, and drive consensus with stakeholders across time zones
  • Help manage and ensure the content experience meets TikTok standards, and be a champion for best practices
  • Align with writing teams across time zones to drive a cohesive product narrative
  • Find opportunities for Content Design to shine by leading projects, working on high-impact initiatives, and contributing strategically
  • Manage priorities to serve business needs while supporting, inspiring, and motivating content designers
  • Write, proofread, and edit UI text both for your own and reports' projects
  • Help lead Content Forum to drive consistency and improve content quality
  • Define efficient, practical solutions and processes for large-scale problems

Qualifications

  • 6+ years experience in UX writing, content strategy, copywriting, UX, or equivalent fields
  • 2+ years experience in managing, mentoring, coaching, and developing a team
  • Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience
  • Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, or product launch content
  • Experience using Sketch, Figma, and Asan
  • Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements
  • Experience building style guides and language systems
  • Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teams

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at USRC@tiktok.com

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TikTok
Visit website Los Angeles, CA
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