Experienced Content Designer

At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

The Global Payment business unit is responsible for governing payments and financial services across all ByteDance products, including TikTok and TikTok Shop. Our User Experience Design (UED) team is growing at a rapid pace, and we're actively seeking out the best talents to join us on this adventure to drive our growth and provide the best payment service experience for global customers. We are looking for a talented Senior Content Designer to explore, conceptualize, communicate, collaborate, execute and improve the quality of the products.

Responsibilities

• Execute content design and UX writing for Global Payment products.
• Lead initiatives to improve our processes and increase our ability to drive impact.
• Craft, proofread, and edit concise, conversational product UI content.
• Contribute to and evolve the content, voice, and style guidelines for Global Payment products.
• Meet and align with teams across global time zones to drive a cohesive product narrative.
• Collaborate with and influence design, product, research, and marketing teams in a fast-paced work environment.
• Participate in design critiques to drive consistency and improve content quality across Global Payment products.
• Collaborate and exchange insight with fellow Content Designers.

Qualifications

Minimum qualifications

• Experience in banking, digital payments, or financial technology, especially in the US.
• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
• Writing portfolio including, but not limited to: user interface copy, microcopy, user education.
• Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.
• Experience collaborating with product management, product design, user research, engineering, and localization teams.
• Experience using Figma and content management software.

Preferred qualifications

• 5+ years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.
• Proven ability to make smart project prioritization calls.
• Ability to rationalize design choices and content variations.
• Ability to communicate decisions with stakeholders and leadership.
• Ability to drive product strategy and vision.

About the company

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

Compensation Description (annually)

The base salary range for this position in the selected city is $120,000 - $240,000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

• We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
• As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
• Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.