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Other locations:

  • Minneapolis, MN
  • Concord, CA

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

This is an exciting role for a technical writer who likes to work with engineering and product teams, and who has experience with or interest in APIs.  

The API Technical Writer is part of an Open Banking API product team and is responsible for the content and the accuracy of technical documentation and instructional material related to banking APIs. The documentation is geared toward both an internal and an external audience and includes details on how to integrate with US Bank APIs, and how to use the various USB API platforms such as the Sandbox, Certification Environment, Test Data Management Platform, and other related systems. The API Technical writer will work with the API product and API development teams to ensure API documentation is accurate, style and voice are consistent, and that it adheres to company standards.

A successful candidate uses a thorough process of audience analysis, user-centered design, and online authoring to develop and maintain API documentation, reference manuals, operational run books, videos, and other required systems documentation.

Basic Qualifications 

  • Bachelor's degree, or equivalent work experience
  • Three to five years of related experience ¬†

Preferred Skills and Experience

  • 2+ years experience with RESTful APIs, JSON, Swagger or a similar framework
  • Proficient writing in English. Ability to communicate effectively in writing as appropriate for the needs of the intended audience.
  • Excellent verbal and written communication skills
  • Comfortable working in a semi-structured writing environment with evolving processes and homegrown systems.
  • Comfortable handling multiple deadlines and self-prioritization of ad hoc requests.
  • Experience working directly with engineers and product managers
  • Experience writing common forms of developer documentation (API reference, conceptual guides, and tutorials).
  • Experience writing Markdown and HTML by hand
  • Agile/SCRUM Experience
  • Training and knowledge transfer experience

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Take care of yourself and your family with U.S. Bank employee benefits.  We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve.  That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

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