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At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

ESSENTIAL FUNCTIONS: 

  • Writes, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goals. 
  • Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies 
  • Formally observes user interviews and usability sessions 
  • Analyzes and understands end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct  
  • Assists in gathering requirements and assessing content needs of a given project   
  • Updates content logs, copy documents, CMS and other documentation systems  
  • Provides strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders  
  • Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers 
  • Applies and updates existing content strategies to accommodate new products and campaigns 
  • Validates that content is correctly and accurately implemented across all platforms 

Covid-19 Vaccine Mandate Requirement: U.S. Bank requires that the successful candidate hired for this position be fully vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits: 

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com.

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,010.00 - $130,600.00 - $143,660.00

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for accommodation or exemption upon hire.

Interested? Apply for this role USD $111k-143k annual Apply
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