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How to Apply

Please attach a cover letter on the first page of your resume. It should address your specific interest in the position and outline your skills and related experience.

The Inter-university Consortium for Political and Social Research (ICPSR) is part of the Institute for Social Research at the University of Michigan. The consortium maintains the world's largest archive of social science data with 10,000+ studies relating to education, aging, criminal justice, substance abuse, terrorism, and more. A global leader in data science, we also support continuing education in research design, statistics, and data analysis.

We are embarking on a 5-year project to build a next-generation platform for delivering digital social science artifacts to a global research community, and we need a Senior Technical Writer to join our team. You will oversee the creation, curation, and organization of text and illustrations that document our systems and processes for team members, including developers, operations engineers, designers, and our support team. You will also perform similar tasks on public-facing documentation for the products and services we provide our users. If you love writing, editing, and organizing technical documentation, and then making it accessible to the right audience, we want to talk to you!

You will report to the Computing & Networking Services Associate Director.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and any eligible family members, and plan for a secure future. Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting upon meeting eligibility requirements.
  • Many choices for comprehensive health insurance
  • Vision, Dental, and Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses
  • Tuition reimbursement

Learn more about U-M benefits.

Responsibilities*

  • Collaborate with CNS technical and support staff and product owners to compose and illustrate documentation about internal and external systems and processes
  • Review and edit documentation written by others to ensure it’s accurate, current, and comprehensible to the target audience
  • Organize documentation so that it’s easy to find
  • Make documentation accessible (by search, classification, etc.) and make sure it’s permitted properly
  • Curate documentation, periodically reviewing it to identify areas where new documentation is required and keep track of when old documentation needs to be refreshed
  • Other tasks as assigned

Required Qualifications*

  • 5 or more years of technical writing experience in the field of Information Technology, working with developers, operations engineers and designers
  • 2 or more years of experience with a content management system (CMS) such as GitLab, Drupal, Confluence, etc.
  • Experience producing graphical documentation such as workflow diagrams, flowcharts, network diagrams, etc.

Desired Qualifications*

  • Coursework in Computer Science or Library and Information Sciences
  • Professional experience as a software developer or operations engineer
  • Experience as a UX writer
  • Experience working with and creating style guides
  • Familiarity with the social sciences, statistics, or academic research

You will be asked to provide samples of your technical writing work. You may be asked to demonstrate some of the required skills during the interview.

Underfill Statement

We are looking to fill this position at the senior level salary range of $70,000-95,000. Candidates with lesser experience are encouraged to apply and may be considered if the primary goal is not met. Lesser-experienced candidates will be reviewed at the intermediate level salary range of $55,000-70,000.

Additional Information

Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

We have returned to in-person work at our offices in Ann Arbor, MI, but we support hybrid work schedules.

The Institute for Social Research at the University of Michigan wants to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, maintain the excellence of the university and ground our research in varied disciplines, perspectives, and ways of knowing and learning.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

Interested? Apply for this role USD $55k-95k annual Apply
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