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Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About Us

The University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

A UX Writer II creates content that guides users through our digital product experiences. The individual collaborates with other UX experts, product managers and engineers to design seamless experiences for our students. A UX Writer II breaks down technical language to understand what options and limitations must be considered and to make recommendations that push the envelope and provide the best possible experience for our users.

What You’ll Do

  1. As an experienced team member, collaborate with colleagues in Academics, Information Technology, Operations and Marketing to understand user problems and develop content to solve complex challenges that our students encounter. 
  2. Work closely with UX/UI design partners and other UX writers to support the production of UX copy, design, development and SEO. 
  3. Participate in workshops with UX/UI design partners and stakeholders to understand problems to solve. 
  4. Participate in projects, from conception to execution, to meet priorities and requirements in an Agile, product-centric environment. 
  5. Attend user studies and iterate with your partners based on feedback. 
  6. Maintain versions of accurate, up-to-date copy docs; track messaging feedback (from stakeholders and legal reviewers) 
  7. Produce and present concepts and copy that is clear, concise, meaningful and empathetic. 
  8. Perform other duties as assigned or apparent. 

NOTE: The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbent's immediate supervisor or manager.

Job Supervisory Responsibilities: None

What You Bring to the Table


  • Bachelor’s degree in Human-computer Interaction, Information Architecture, User Experience Design, Communications or similar and three (3) years of experience in an agency or UX setting; OR an equivalent combination of education and experience where one (1) year of relevant experience can replace every two (2) year of post-secondary education
  • A strong portfolio showcasing examples of market-leading user experience and content that converts 


  • A strong portfolio showcasing examples of problem-solving and applying user-centered design principles: user stories, UX writing and content creation 
  • Developed creative content for landing pages, websites and UX
  • Ability to develop creative and original copy that aligns with the UOPX voice 
  • A great storyteller with a passion for the UX process.
  • Working knowledge of and experience in SEO
  • Persuasive and strong communicator
  • Detail-oriented with a proactive and focused approach to content and feedback
  • Agility and flexibility to adapt to changing requests in a fast-paced environment
  • Collaborative spirit with the willingness to work through ideas as a connected team

As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

Hiring Range

  • The hiring range for this position is between $52300 and $78000.
  • Actual starting base pay may vary based on factors such as education, experience, skills, and location.

Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. 

Full-time employees are eligible for:

  • Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
  • Competitive 401(k) employer match;
  • Substantial tuition discount for you and eligible dependents; and,
  • A generous time off package, including paid vacation, sick time and company holidays.
Interested? Apply for this role USD $52k-78k annual Apply
University of Phoenix
Visit website Phoenix, AZ
Career Services for Life™. We don’t stop at graduation. Because these days you need more than an education.
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