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UX Writer/Editor Web Development and Design Specialist - UOnline

University of Utah Salt Lake City, UT
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Job description

The purpose of this role is to help UCL fulfill its mission by improving user experience on UOnline and our family of University Connected Learning websites. This role will build new program pages, update current pages and conduct audits on information architecture, create a more uniform voice and structure for the content, and collaborate with UCL teams to assess future needs and design appropriate web solutions.


  • Performs content and structural audits of UOnline/ UCL websites to ensure that content is current and easy for users to find and understand.
  • Work with clients to organize and develop content for their website, using UX/UI principles, as well as considering SEO impact.
  • In consultation with individual teams, writes content, and drafts revisions to content, layout, and navigation to ensure content clarity.
  • Revises current websites with edits and updates as needed, and requested.
  • Collaborates with teams to assess website needs and design new web pages.
  • Improve the consistency of our message across platforms.
  • Organize site content to fit within the existing design system and Omni Update framework.
  • Actively participate in quality assurance, with strong attention to detail.
  • Ensure content is style guide compliant.
  • Maintain effective communication with supervisor and project team and must be able to work collaboratively or independently with minimal direction.
  • Ability to communicate in a clear detailed manner to impacted leadership and team members.

This employee works independently while performing their assigned tasks but generally works as part of the marketing team with input and guidance from the senior-level staff.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

  • Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

  • Nearly Continuously: Sitting, hearing, listening, talking.
  • Often: Repetitive hand motion (such as typing), walking.
  • Seldom: Bending, reaching overhead.

Minimum Qualifications

  • Requires a bachelor’s degree or equivalency with 2-4 years of experience.
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


  • Demonstrated proficiency in business writing and/or information architecture
  • Excellent communication and collaboration skills
  • At least 3 years of experience working in an office team environment, preferably in a relevant role
  • Experience with prototyping tools, especially Adobe XD
  • Experience with Adobe products, such as Photoshop (image editing)
  • Experience analyzing user data, heatmaps, etc.
  • Experience conducting user research and usability tests
  • Experience with CMS systems
  • Experience working with style guides
  • Knowledge of writing for SEO basics
  • Basic knowledge of HTML / CSS
  • Understanding of web-related accessibility issues
  • Experience working in higher education or other nonprofit entities
  • Ability to work within a complex organizational environment with multiple partners and stakeholders
  • Experience working within a creative, marketing and/or communications team using a variety of project management approaches
  • Ability to take ownership of projects and find ways to improve and optimize team processes

Type:  Benefited Staff

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and is consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, the Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually on the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Salary range USD $45k to $52k annual
Date posted 20th January 2023
Commitment Full-Time
Place of work Salt Lake City, UT
Additional information Hybrid
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