UX Content Design Strategist / UX Writer

Job Title: UX Content Design Strategist/UX Writer (Global TV Content and Localization)

Location: San Bruno, CA (Hybrid role)

Duration: 9 months contract

Job Description: This UX Content Design Strategist will be responsible for driving our in-product language and content strategy across different features and other key journeys for growth experiences. In this role, you’ll partner with UX designers, researchers, product managers, engineers, marketing/brand, localization, legal, and policy to deliver compelling content solutions and cohesive and scalable strategies across different platforms. You’ll champion the value of the content design discipline, establish strong relationships, and build alignment across multiple teams.

Responsibilities:

• You’re passionate about systems thinking and have an eagle eye for detail.
• You’ll provide both strategic direction and hands-on UX writing, and know how to create clear, concise user experiences across multiple platforms and a large client’s ecosystem.
• You have experience shaping content design experience in workflows and thrive in ambiguity with high confidence in understanding unique product constraints.
• You balance and manage feedback from multiple stakeholders and apply sound judgment in incorporating revisions.
• Learn our UX Writing standards and apply them consistently.
• Weave user insights, engineering constraints, business needs, and platform constraints into your proposals.
• Able to produce high-quality content that’s clear, consistent, and concise.
• You understand voice & tone principles and are able to apply the right amount of formality and enthusiasm for different situations.
• Holistic thinker who creates a diverse set of solutions with a deep understanding of user needs.
• Helps maintain guidelines and documents evolving content, terminology, and voice & tone standards.

Experience:

• 5+ years of relevant writing experience: content design (including UX writing, hierarchy/information architecture, audits, taxonomy).
• Fluency in writing in American English.
• Experience working on global brands/experiences and localization, i18n.
• Experience creating and implementing visual design systems, applying design tools (e.g. Figma).
• Analytical thinking about customer journeys and content flows, framing and scaling content design solutions.
• Comfortable with A/B testing: Forming a hypothesis, designing a test, and building off results.
• Highly collaborative and self-directed.
• Understands needs for writing that can scale across different platforms.
• Can provide portfolio of UX-focused content strategy and writing samples.

Desired Skills:

• Experience working in media, entertainment, and/or sports.
• Familiarity with live sports (esp NFL Sunday Ticket) and media entertainment industry.

Education: Bachelor’s degree or equivalent practical experience.

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.