User Interviews is looking for an experienced Content Marketing Manager to join our growing marketing team.
The ideal candidate has B2B/SaaS experience as well as a strong interest in UX, product design, and (especially) user research.
Your command of the English language is strong, but you know more words than you choose to use—because you’re trying to communicate with people, not show off. (Aka, no supplementary accolades for employing “magniloquent” in a sentence.)
As Content Marketing Manager, you will be responsible for researching, writing, editing, and distributing content for a UX/HCI/user research audience.
We are looking for a talented someone to:
To date, our content portfolio includes the following, which you will help to grow and optimize:
This position will report to the super cool and fun and hilarious and non-awkward Content & Community Director, who absolutely did not write this sentence.
You have a fundamental curiosity about people. Our entire company is built around the importance of interviewing users—and we apply that to our content, too. You need to want to talk to people and be willing to learn something from them. You also need to understand—instinctively and through data—what makes content good: honest, compelling, and useful to our audience.
You should want to understand complex topics deeply, and push yourself to explain them in fresh yet approachable and unpretentious ways. You’re probably great at troubleshooting your parents’ smart TV crises over the phone.
You’ll be set up for success in this role if you:
User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to one another despite not sharing the same physical space. Remote culture is real and we care about it—a lot. Read more on our blog.
We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership for your work, and to communicate clearly and transparently with your distributed teammates.
On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
Speaking of which, we are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship.
As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.
Note: User Interviews cannot sponsor US visas at this time.