When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...
As part of Verizon’s Experience Design team, you’ll have the chance to impact one of the largest portfolios of business customers, supporting a high traffic of daily customer interactions across an omnichannel ecosystem and a growing business product portfolio. With global offices and hybrid work environments, the team is assembling the brightest designers, design strategists, and product managers to collaborate with cross-disciplinary teams, shaping the future of the customer experience.
Your Day-to-day Responsibilities Include
What We're Looking For...
As a Senior Content Strategist, you’ll play an important role in shaping content strategy and design for customer learn, sales, onboarding, service and support, experiences. You’ll be a strong advocate for intuitive information architecture, user-centered design principles, and consistency of voice & tone. Your work will span the entire design process from front-stage interactions with customers to backstage processes that support the creation and management of content (flow structure, support content IA and copy, conversational UI copy, taxonomies, modules , etc.)
You'll Need To Have
Even better if you have one or more of the following:
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Additional Job Description
A Senior Content Strategist develops and executes content strategy for our digital channels, products and services, usually focused on a specific channel or domain.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Diversity and Inclusion
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
233 new jobs added in the last week.