Sr. UX Content Designer, Design System

Vistaprint Waltham, MA
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Job description

Vista is the go-to partner for millions of small businesses who need to brand and market themselves effectively in the modern age. With tools that empower businesses to create their own identity or expert design support when they need inspiration, we provide a spectrum of digital and print services at every point along their journey. To help our customers bring their visions to life, we need UX professionals skilled at crafting the right features and experiences. We've expanded our global UX design team by over 500% and we're evolving our design system to continue driving industry-leading UX at scale. This is where you come in.

What we value

User-centred design principles are central to everything we do. Our content designers enjoy:

  • Delivering unparalleled value to customers while delivering on business goals
  • Considering and connecting every touch point across the customer journey
  • Bringing curiosity and broad thinking to opportunities before narrowing on a solution
  • Being data-driven and running smart experiments
  • Challenging project directions and making bold decisions
  • Collaborating across different multi-disciplinary teams and time zones

What you'll do

This is a rare opportunity to influence a hugely ambitious transformation and help shape our content quality for years to come. You'll help expand the capabilities of all customer-facing workstreams by understanding the needs of the teams and their users. You'll help us achieve objectives through foundational guidelines and frameworks, reusable components, tooling and first line support.


Responsibilities include:

  • Driving cohesiveness across our brand, marketing and product landscape
  • Collaborating with teams across Vista and being part of the decision-making process
  • Identifying, defining and prioritizing strategic product design and content-specific opportunities
  • Getting involved at every stage of the design process from discovery to detailed execution, testing and iteration
  • Lead on all content-related design system initiatives as the go-to expert in this area, supported by other members of the content design team
  • Producing global, sitewide resources for desktop and mobile devices
  • Evangelise systems thinking and scalable content concepts and practices
  • Ensure our design system exceeds accessibility standards by applying best practices and quality criteria

The position is remote-first, but we have many collaboration spaces across the globe.


Your qualifications

We value the experiences that individual team members add to our culture. Please apply even if you don't meet everything listed below.


Essential skills:

  • 5+ years’ experience in content design, content strategy or a related field for a tech/retail/consumer brand
  • Proven experience working with design systems and content system thinking
  • Proven ability in developing high-quality scalable experiences
  • Background in producing data-informed, measurable solutions that consider customer insights and test results
  • Aptitude for building strong relationships with design, creative, technical and business partners
  • Excellent spoken and written English
  • Proven ability to lead or influence projects from strategy to execution
  • Solid understanding of accessibility standards and best practices
  • Familiarity working in Figma, Miro, Jira, Trello and other design software

Nice to have

  • An understanding of other languages and the typical challenges of localizing content from English
  • A passion for communicating and championing content design across the business
  • Experience with content operations and governance models
  • Experience as a design mentor and/or coach

Why You'll Love Working Here

There is a lot to love about working at Vista. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.


About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment To Diversity, Equity, & Inclusion

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Salary range Not specified
Date posted 1st February 2024
Commitment Full-Time
Place of work Remote (anywhere)
Additional information Spain, UK, Australia Remote
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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