This job listing has expired

Senior UX Writer

Vivo (Telefônica Brasil) São Paulo, BR
Find more jobs in UX Writing ...or browse all content jobs
Job description

We are looking for a UX Writer to build content and information flows in Vivo's digital products. 

As a UX Writer, you will be part of multidisciplinary teams, improving the experience and usability of our products. You will be responsible for producing instructive, objective and inclusive content that follows our voice and tone manuals, as well as the other writing guidelines defined in our Content System.

Internally, you will also act as an ambassador for the Content discipline, disseminating our guidelines to all our stakeholders.

RESPONSIBILITIES AND ASSIGNMENTS

  • Produce the content of the interfaces, ensuring that the terms and phraseologies used are in accordance with our manuals and that our communication is understandable to the user;
  • To be a reference in good language practices and application of voice and tones, ensuring and disseminating all our good production practices for the product;
  • Analyze opportunities and recommend strategies, interactions and approaches in content;
  • Support the continuous evolution of the Content System;
  • Develop and document decision-making inflows;
  • Test and research content solutions to improve the relationship and understanding of the user in our journeys;
  • Analyze the hierarchy of information in the interface (screen < flow < journey level).

REQUIREMENTS AND QUALIFICATIONS

  • Previous experience working as a UX Writer or Content Designer, preferably in applications and logged areas;
  • Experience in creating technical documentation (Content System, tone and voice manuals, etc.);
  • Knowledge of UX heuristics and methodologies, taxonomy, information architecture and research for content;
  • Knowledge of accessibility and inclusive communication;
  • Excellent verbal and written communication;
  • Autonomy and self-management.

ADDITIONAL INFORMATION

See what we will offer* you:

At Vivo, we spare no effort in supporting and valuing our employees. Not only are excellent benefits, but flexible as well.

  • Choose the ideal benefit for you and your dependents, on a digital platform with different categories of Gym, VR, VA, Pharmacy Assistance, Medical, Dental and Life Insurance;
  • Corporate cell phone. Yes, a brand new smartphone for you!
  • Unlimited voice and data plan! Yes, unlimited! With the best mobile network, even faster with Vivo's 5G!
  • An exclusive offer from Vivo, with a special discount on fixed line, broadband, TV and apps;
  • You will be entitled to receive an annual Bonus or PPR;
  • Plan your future through the Private Pension plan;
  • Have children? You will be entitled to a subsidy to help with school, daycare or babysitting expenses;
  • Live in an environment that respects your personality, your style of dress, and your way of being and can be authentic. #VemdeYou
  • Work remotely up to 2 times a week. #Mobility
  • Have flexible working hours;
  • Take advantage of a day off (Day off) to celebrate your birthday;
  • Participate in one of the largest corporate volunteer programs for you to transform the world;
  • Take advantage of our Educational Development Program, which offers partnerships with educational institutions at a discount; certifications and online courses.
  • Boost your career through our Internal Recruitment Program, in Brazil or abroad, after all we are present in over 17 countries! #VivoMinhaCarreira

Count on a series of initiatives to improve your physical, emotional and social health! Around here, we have #VivoBemEstar, which encourages our team to have healthy habits and better quality of life! Consultations with nutritionists, psychologists, social services, telemedicine, and much more are available to our employees!

#VempraVivo

FIND OUT ABOUT OUR HISTORY

We are a company of the Telefônica Group, the leader in telecommunications in Brazil. We work with the purpose of Digitizing to Bring people, businesses and society together, building a more connected nation and transforming the lives of Brazilians.

We seek to expand autonomy, personalization and real-time choices for our customers, putting them in charge of their digital life, with security and reliability – all with the quality that only Vivo has.

To make this possible, we are leading a digital transformation process and are revolutionizing Vivo from the inside out. We implement agile methodologies throughout the company, seeking to connect with the most innovative and collaborative ways of working. We work to foster a diverse and inclusive work environment that encourages creativity, generating innovation and increasing engagement.

We believe that the way to offer the best experience to our customers starts with the good experience of our employees. 

#VempraVivo

Salary range Not specified
Date posted 9th January 2023
Commitment Full-Time
Place of work São Paulo, BR
Additional information Hybrid
Similar jobs
Wix.com UX Writer €2500-3500/mo Full-Time Vilnius, LT UX Writing Yesterday
Akraya, Inc. UX Writer $39-44/h Contract Remote UX Writing Yesterday
Eventfrog Content Manager & UX Writer Full-Time Remote UX Writing Yesterday
Dice Sr. UX Content Strategist Full-Time Washington, DC UX Writing Mar 19th
Braintrust UX Content Strategist Full-Time Denver, CO UX Writing Mar 11th
Google Senior UX Writer and Content Designer $130k-194k/yr Full-Time Mountain View, CA UX Writing Mar 11th
Wix.com Product Localization UX Writer (Japanese) Full-Time Dublin, IE UX Writing Mar 10th
322 open job opportunities

19 new jobs added in the last week.

Popular areas
Popular cities
Hiring? We'll put your job ad in front of a growing community of content professionals. Post a job
Join our free newsletter

Each week we share peer interviews, fresh jobs, links and resources to help your career grow.

It's free. See our privacy policy.
Thanks! We'll email you weekly with new resources.