Note: Local candidates only (Within 60 Miles from client location)
We’re looking for a Senior Content Designer to help plan, create, and manage product content to support a 9-12 month customer migration program.
Deliver content components (UI language, product education, accessibility content etc.) that’s on-brand and meets our legal and editorial standards
Contribute to the structural design of product experience (navigation, labeling, flow)
Lead adherence in content governance and approvals process
Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)
Required Qualifications, Capabilities And Skills
Bachelor’s Degree in relevant discipline (e.g., Interaction Design, HCI, English, Rhetoric), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Self-directed in both planning and structuring your effort, and executing and expected levels of quality; you don’t need someone guiding you through the work
Prior work involves collaboration within design teams (with other Product Designers, UX Researchers, and Content Designers) and cross-functionally with Product Managers, and Software Engineers
Advanced skills in UX Writing and Information Architecture; Intermediate ability in adjacent skills such as User Research, Interaction Design, and Visual UI Design
Thorough knowledge of English language, grammar, spelling, punctuation, and usage
Experience working with brand and copy standards, including style, voice and tone
Comfortable and confident when presenting work to cross-functional Directors
Preferred Qualifications, Capabilities And Skills
Advocate for Accessibility Guidelines and Inclusive Design practices
Demonstrated experience with user-centered and human-centered design approaches
Familiarity with the organizational navigation required for content compliance, including legal and accessibility reviews
Demonstrated understanding of how design connects with broader business value
