We are on a mission to be the easiest and most reliable way to arrange home services, connecting homeowners with qualified tradespeople. We operate the market-leading brands in France (Travaux.com) and The Netherlands (Werkspot.nl), and the challenger in Italy (Instapro.it). Our product, technology & UX department consists of approximately 130 talented professionals, deeply passionate about creating great digital marketplaces.
Travaux, Werkspot and Instapro are part of IAC / ANGI Home Services.
A Content Design Lead within our organization truly understands our customers on both sides of our digital marketplace and across all the countries we serve. You use this knowledge to ensure that the product we're building meets their needs and exceeds their expectations. You advocate the value of content design within our teams and grow the content design discipline throughout the company.
You will be joining a multidisciplinary UX team that is extremely skilled, knowledgeable, creative, enthusiastic, curious and fun!
We are looking for a skilled Content Design Lead who will shape our product experience by creating useful and meaningful content for our users. You will define our content strategy across the user journey and develop supporting cohesive product narratives. You’ll collaborate with designers, researchers, product managers and analysts, engineers and marketers from multiple teams and departments.
What you’ll be doing
Who you are
What we offer
How we are organized:
Our Product, Technology and UX department currently consists of 4 tracks and approximately 130 professionals, with more than 15 different nationalities from all over the world. Each track focuses on the most valuable opportunity within their given scope. Within the tracks, multidisciplinary product development teams collaborate on achieving the goals that they set and commit to each quarter. We approach our decisions in an experiment-guided and Agile way: we validate new directions using a variety of quantitative and qualitative research methods.
Our shared values:
We believe our success starts with sharing the same values when it comes to how we work. These values are the foundation of everything we do, and you’ll experience them on a daily basis. Our values are: Be stronger together; Aim high; Take ownership; Be transparent and respectful; Be open-minded and curious; Embrace diversity; Focus on our customers. The company culture in our organisation is very open and inclusive; we are committed to building teams that represent a variety of backgrounds, perspectives, and skills.
Special note related to COVID-19:
We will be onboarding remotely. Until the government (RIVM) is no longer advising us to work from home, we will be working remotely. We will do our best to make the onboarding as smooth as possible and help you get up to speed.
Is this for you?
Please send us your resume along with a link to your portfolio/work samples.
You can apply via the “I'm interested” button or by sending your information to Andrea Gurski, VP of User Experience at Travaux, Werkspot and Instapro. We’re looking forward to meeting you!