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Senior UX Writer/Especialista

Zup Innovation Uberlândia, BR
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Job description

Have you ever imagined working on an innovative finance management tool? Instead of you being a technology consumer, do you develop a technology? Do you want to work on the largest financial management product in Latin America and lead a high-performance team? Then this challenge is for you.

Your mission on the team

We are looking for someone who can think ahead of their time to help us develop the best PFM product in Latin America. The mission here is to use different UX Writer techniques and ensure a good user experience.

What will your responsibilities be?

  • Acting in defining the tone and voice of the product;
  • Ensure that product communication is in unison, regardless of the channel used;
  • Triangulating the needs of end customers, intermediaries and the business itself during the development of a product;
  • Bring solutions that automate processes assertively;
  • Build and take care of the documentation of UXW processes that guarantee standardization and knowledge management.
  • Develop and review content to be published in different formats: email, chatbot, website, etc.

What you need to have:

Hard skills

  • Previous experience as a UX Writer in digital products (Site and App Android and/or iOS);
  • Know and have previous experience with the UX Design and Research process.
  • Translate the learnings from research and product performance data into the design of interfaces;
  • Be able to co-create business rules, and expected flows and suggest alternative flows;
  • Data-oriented, analytical and judicious look to understand contexts and data to make your decisions;
  • Knowledge of agile methodologies;
  • Having previous experience in the market or in financial products is an advantage, but not essential.
  • Training in Communication and related areas. 

Soft skills

  • Teamwork and collaboration;
  • Ability to break complex problems into smaller parts that can be solved;
  • Assertive communication both to develop written reports and to present findings to other people on the team;
  • Be a proactive and organized person;
  • Ability to work in a rapidly changing environment.
  • Experience in stakeholder interface.
Salary range Not specified
Date posted 7th November 2022
Commitment Full-Time
Place of work Remote (Brazil)
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