Presentation
Day 1 Monday, August 19th
2024-08-19 19:00:00 UTC (30 minutes)
Guiding Hands: Designing Content that Cares
Crafting clear content for challenging subjects can feel daunting. This presentation equips content designers with strategies to guide their users through these complexities.
We'll explore the types of difficult subjects, from sensitive topics to complex data, and emphasise the importance of understanding your audience's background and emotional state. We'll delve into key strategies for effective content, how to promote clarity through plain language, acknowledge sensitivity with respectful wording, and structure information for optimal comprehension.
Additional tips include fostering a safe environment for team discussions, provide sensitivity training, and leverage resources like style guides and readability tools.
