How do we build interfaces that can hold a user's hand without holding them back?
In this talk, we'll explore how content design can support neurodivergent users through information architecture scaffolding, guidance within microcopy, and the reimagining of forward-facing legal language.
We'll start by breaking down what "neurodivergent accessibility" means beyond alt text or dyslexia-friendly fonts, focusing on the cognitive patterns behind real-world user behavior. We will then examine how we can build flexible, replicable information architecture that accounts for spiraling attention spans, associative navigation, and overstimulation. We'll explore examples of microcopy that calm instead of clutter, and legalese that has been reshaped to empower the user with transparency and simplification.
This talk will include live examples of UX content patterns that work - and don't work - from real-world legal, fintech, and enterprise systems, along with suggestions for rewriting and restructuring that accommodate divergent cognition. This talk is especially useful for content designers, strategists, and copywriters working in complex ecosystems like healthcare, fintech, government, legal tech, or insurance, but is applicable across all platforms where accessibility should be paramount.
We'll close with a discussion on how inclusive content strategy can act as a form of cognitive justice, especially in light of users with ADHD, autism, PTSD, and trauma-related processing differences.
Whether you're building a flow, rewriting a modal, overhauling an onboarding system, or just toasting a screen, this session offers practical frameworks and tools for thinking through neural architecture and designing with all minds in mind.
