I lead the Content Design team at Anthropic. It’s rad!
In 2017, I founded the Content Design practice at Zendesk and before that I worked on the Growth team at Meta. I then led B2B Content Design and AI content at Expedia.
I share my thoughts on writing and design in the Smallish Book newsletter, on conference stages around the world, and for UX podcasts.
On a scale of vibes I’m a mix between a redwood tree and those flappy balloon people outside of carwashes. My favorite book is whichever book I’m currently reading. My favorite sandwich is a turkey club.