Kyle Alexander is a Principal Content Designer at Block, where he works on model alignment for Square's AI products.
He began his career as a freelance content designer working with tech startups, then moved to Fidelity as the sole content designer for their Bloom and Youth banking apps, and then landed at Credit Karma, where over four years he worked as a Staff Content Designer on Intuit Assist, a Senior Product Designer on their Design Systems team, and eventually their Head of Content Design.
Kyle takes a contrarian, evidence-based approach to product work. He'd rather run a content audit than ship another half-baked feature, and he's not afraid to challenge assumptions about what teams should be building in the first place. In a not-so-far-off tomorrow, he hopes his experience with LLMs means he can work alongside—and not for—the robot overlords.