Kyra is a Senior Content Designer at Scotiabank Digital Factory, where she works with experts in conversational design and AI/ML to scale its digital assistance ecosystem. Before that, she led content design for AI products at UserTesting, shaping its foundational content and design strategies.
She is also a coach and the Lead Instructor for UX Content Collective’s Content Testing & Research course.
Outside of her head-scratching, keyboard-smashing time, she enjoys baking and learning new languages.