applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
Definitions and interpretation
||collectively all information that you submit to ContentHQ Ltd via the
Website. This definition incorporates, where applicable, the definitions
provided in the Data Protection Laws;
||a small text file placed on your computer by this Website when you visit
certain parts of the Website and/or when you use certain features of the
Website. Details of the cookies used by this Website are set out in the
clause below (Cookies);
|Data Protection Laws
||any applicable law relating to the processing of personal Data, including
but not limited to the Directive 96/46/EC (Data Protection Directive) or the
GDPR, and any national implementing laws, regulations and secondary
legislation, for as long as the GDPR is effective in the UK;
||the General Data Protection Regulation (EU) 2016/679;
|ContentHQ Ltd, we or us
||ContentHQ Ltd, a company incorporated in England and Wales with
registered number 12876674 whose registered office is at 2.32 Mocatta
House, Trafalgar Place, Brighton, BN1 4DU;
|UK and EU Cookie Law
||the Privacy and Electronic Communications (EC Directive) Regulations
2003 as amended by the Privacy and Electronic Communications (EC
Directive) (Amendment) Regulations 2011;
|User or you
||any third party that accesses the Website and is not either (i) employed
by ContentHQ Ltd and acting in the course of their employment or (ii)
engaged as a consultant or otherwise providing services to ContentHQ
Ltd and accessing the Website in connection with the provision of such
||the website that you are currently using,
and any sub-domains of this site unless expressly excluded by their own terms
- the singular includes the plural and vice versa;
- references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- "including" is understood to mean "including without limitation";
- reference to any statutory provision includes any modification or amendment of it;
It does not extend to any websites that can be accessed from this Website including, but not limited to,
any links we may provide to social media websites.
- For purposes of the applicable Data Protection Laws, ContentHQ Ltd is the "data controller". This means
that ContentHQ Ltd determines the purposes for which, and the manner in which, your Data is processed.
- We may collect the following Data, which includes personal Data, from you:
- job title;
- contact Information such as email addresses and telephone numbers;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLs starting with a referring site, your activity on this Website, and the site you exit to
- information required to post a job listing;
How we collect Data
- We collect Data in the following ways:
- data is given to us by you ; and
- data is collected automatically.
Data that is given to us by you
- ContentHQ Ltd will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our products/services;
- when you make payments to us, through this Website or otherwise;
- when you elect to receive marketing communications from us;
Data that is collected automatically
- To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us
to make improvements to Website content and navigation, and includes your IP address, the date,
times and frequency with which you access the Website and the way you use and interact with its
- we will collect your Data automatically via cookies, in line with the cookie settings on your browser.
For more information about cookies, and how we use them on the Website, see the section below,
Our use of Data
- Any or all of the above Data may be required by us from time to time in order to provide you with the
best possible service and experience when using our Website. Specifically, Data may be used by us for
the following reasons:
- internal record keeping;
- transmission by email of marketing materials that may be of interest to you;
- We may use your Data for the above purposes if we deem it necessary to do so for our legitimate
interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the
section headed "Your rights" below).
- For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in
- soft opt-in consent is a specific type of consent which applies when you have previously engaged
with us (for example, you contact us to ask us for more details about a particular product/service, and
we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent
as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to
take positive and affirmative action when consenting by, for example, checking a tick box that we'll
- if you are not satisfied about our approach to marketing, you have the right to withdraw consent at
any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
- When you register with us and set up an account to receive our services, the legal basis for this
processing is the performance of a contract between you and us and/or taking steps, at your request, to
enter into such a contract.
Who we share Data with
- We may share your Data with the following groups of people for the following reasons:
- third party service providers who provide services to us which require the processing of personal
data - to help third party service providers in receipt of any shared data to perform functions on our
behalf to help ensure the website runs smoothly;
Keeping Data secure
- We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a user name that is unique to you.
- we store your Data on secure servers.
- Technical and organisational measures include measures to deal with any suspected data breach. If
you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by
contacting us via this e-mail address: firstname.lastname@example.org.
- If you want detailed information from Get Safe Online on how to protect your information and your
computers and devices against fraud, identity theft, viruses and many other online problems, please visit
www.getsafeonline.org. Get Safe Online is supported by
HM Government and leading businesses.
- Unless a longer retention period is required or permitted by law, we will only hold your Data on our
that the Data be deleted.
- Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory
- You have the following rights in relation to your Data:
- Right to access - the right to request (i) copies of the information we hold about you at any time, or
(ii) that we modify, update or delete such information. If we provide you with access to the
information we hold about you, we will not charge you for this, unless your request is "manifestly
unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we
refuse your request, we will tell you the reasons why.
- Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase - the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data - the right to "block" us from using your Data or limit the
way in which we can use it.
- Right to data portability - the right to request that we move, copy or transfer your Data.
- Right to object - the right to object to our use of your Data including where we use it for our
- To make enquiries, exercise any of your rights set out above, or withdraw your consent to the
processing of your Data (where consent is our legal basis for processing your Data), please contact us via
this e-mail address: email@example.com.
- If you are not satisfied with the way a complaint you make in relation to your Data is handled by us,
you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the
Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at
- It is important that the Data we hold about you is accurate and current. Please keep us informed if
your Data changes during the period for which we hold it.
Transfers outside the European Economic Area
- Data which we collect from you may be stored and processed in and transferred to countries outside of
the European Economic Area (EEA). For example, this could occur if our servers are located in a country
outside the EEA or one of our service providers is situated in a country outside the EEA.
- We will only transfer Data outside the EEA where it is compliant with data protection legislation and
the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer
agreement, incorporating the current standard contractual clauses adopted by the European Commission,
or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of
the Data is based in the United States of America.
- To ensure that your Data receives an adequate level of protection, we have put in place appropriate
safeguards and procedures with the third parties we share your Data with. This ensures your Data is
treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
- This Website may, from time to time, provide links to other websites. We have no control over such
to using them.
Changes of business ownership and control
- ContentHQ Ltd may, from time to time, expand or reduce our business and this may involve the sale
and/or the transfer of control of all or part of ContentHQ Ltd. Data provided by Users will, where it is
relevant to any part of our business so transferred, be transferred along with that part and the new owner
purposes for which it was originally supplied to us.
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
to improve your experience of using the Website and to improve our range of products. ContentHQ Ltd
has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and
respected at all times.
- All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
- Before the Website places Cookies on your computer, you will be presented with a message bar
requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are
enabling ContentHQ Ltd to provide a better experience and service to you. You may, if you wish, deny
consent to the placing of Cookies; however certain features of the Website may not function fully or as
- This Website may place the following Cookies:
|Type of Cookie
|Strictly necessary cookies
||These are cookies that are required for the operation of our
website. They include, for example, cookies that enable you to
log into secure areas of our website, use a shopping cart or
make use of e-billing services.
||They allow us to recognise and count the number of visitors
and to see how visitors move around our website when they
are using it. This helps us to improve the way our website
works, for example, by ensuring that users are finding what
they are looking for easily.
||These are used to recognise you when you return to our
website. This enables us to personalise our content for you,
greet you by name and remember your preferences (for
example, your choice of language or region).
- You can find a list of Cookies that we use in the Cookies Schedule.
- You can choose to enable or disable Cookies in your internet browser. By default, most internet
browsers accept Cookies but this can be changed. For further details, please consult the help menu in your
- You can choose to delete Cookies at any time; however you may lose any information that enables
you to access the Website more quickly and efficiently including, but not limited to, personalisation
- It is recommended that you ensure that your internet browser is up-to-date and that you consult the
help and guidance provided by the developer of your internet browser if you are unsure about adjusting
your privacy settings.
- For more information generally on cookies, including how to disable them, please refer to
aboutcookies.org. You will also find details on how to delete cookies from your computer.
provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required,
will not be affected.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be
deemed a waiver of that, or any other, right or remedy.
- This Agreement will be governed by and interpreted according to the law of England and Wales. All
disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and
to time or as may be required by law. Any changes will be immediately posted on the Website and you
alterations. You may contact ContentHQ Ltd by email at firstname.lastname@example.org.
Below is a list of the Cookies that we use. We have tried to ensure this is complete and up to date, but if you
think that we have missed a Cookie or there is any discrepancy, please let us know.
We use the following strictly necessary Cookies:
|Description of Cookie
||Cookies used by our programming framework of choice for delivering basic functionality of the website such as information about your HTTP session (website notifications etc).
|Stripe payment processor
||Those Cookies are needed to handle card transactions when a customer pays for a job listing on our website.
||Those Cookies are used, among other things, to detect malicious visitors to our website and block them, to ensure the website works optimally for legitimate users. They may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.
We use the following analytical/performance Cookies:
|Description of Cookie
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