Rachel McConnell is co-founder of Tempo and author of Why You Need a Content Team and How to Build One, and the upcoming Leading Content Design.
She's currently head of UX content at Flo Health, and has previously worked with brands such as John Lewis, Deliveroo, BT, and Virgin Holidays defining content strategy, content design, and content operations.
She lives near Brighton with her two teenage sons and a naughty cat.