User Experience Writer

All resumes should have a link to a portfolio, with a password, at the top of the resume. If not, they will be rejected - it should highlight the candidate's digital product writing experience, preferably with end-to-end flows.

This will be a hybrid with 3 days per week onsite in Palo Alto or Irvine, CA

Schedule: 9-6, Monday-Friday

Role: Sr. UX Writer - In-vehicle experience

Responsibilities:

• Work in partnership with our design, product, and engineering teams, contributing to active work tracks, from strategy to concepting to production.
• Balance the expression of our brand voice with UX principles, thinking strategically about how we’re guiding users through the Client experience.
• Helping to shape the user experience and design experiences that are uniquely Client.
• Become an expert in our products—you’ll take the complex and translate it into clear, approachable language.
• Work within and expand our copy system—creating a consistent copy experience across the Client ecosystem.
• Pitch in here and there on other writerly projects, such as naming or defining how we position new features.

Qualifications:

• 5+ years of experience writing for brands and digital products
• A portfolio highlighting your digital product experience, with end-to-end flows featuring smart and engaging copy
• Experience with Figma, Google Suite, Jira, and Confluence
• Comfort with presenting your work, explaining your thinking, and working with others to bring your vision to life.
• Familiarity with research to define verbal strategy.
• Appreciation for testing and iterating on work.
• Ability to pick things up quickly, juggle multiple projects, and adapt to shifting timelines and priorities.

The role:

As a Sr. UX Writer, you’ll work within our Digital Studio team across in-vehicle, mobile app, and web to help shape the Client's digital experience through content and copy.

What you’ll be doing:

• Work in partnership with our design, product, and engineering teams, contributing to active work tracks, from strategy to concepting to production.
• Balance the expression of our brand voice with UX principles, thinking strategically about how we’re communicating throughout our digital experiences.
• Helping to shape the user experience and design experiences that are uniquely Client.
• Become an expert in our products—you’ll take the complex and translate it into clear, approachable language.
• Work within and expand our copy system—creating a consistent copy experience across the Client ecosystem.
• Pitch in here and there on other writerly projsuch as naming or marketing content.

The kind of writer you are:

• You get satisfaction in shaping digital experiences through words. Enjoy writing a splashy headline just as much as a perfectly on-brand CTA.
• You’re comfortable weighing in on UX and helping to shape the experience. You think big picture and sweat the details.
• You’re comfortable with conjuring a definition from ambiguity.
• You’re collaborative, proactive, and enjoy solving problems.
• You’re not afraid to ask why. A lot.
• You’re okay with cutting the Oxford comma out of your life.

What you’ll need:

• 5+ years of experience writing for brands and digital products. A track record of writing smart, inviting, and sharp copy
• Comfort with presenting your work, explaining your thinking, and working with others to bring your vision to life.
• Familiarity with research to define verbal strategy.
• Appreciation for testing and iterating on work.
• Ability to pick things up quickly, juggle multiple projects, and adapt to shifting timelines and priorities.