UX Writer

Gympass São Paulo, BR
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Job description

Apply now for a career that puts wellbeing first!

Get to know us

Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.

The opportunity

We are hiring a UX Writer to our Partners team in Portugal or Brazil!

The UX Writing team is pivotal in crafting the words and messages that guide users, clients, and partners through Gympass products and internal operation services. From error messages to onboarding flows, our team designs communication solutions to guide and engage, simplifying complex concepts and championing consistency.

Your impact

  • Be the voice of UX Writing on our Partners' communication and Corp Tech interfaces within the Product Team, explaining your rationale to developers, product designers, and product managers.
  • Use creative thinking to approach problems innovatively, always focusing on collaboration and research.
  • Turn complex concepts into clear, concise, and compelling copy based on the product voice, considering readability, and information architecture, among other things.
  • Write interface copy for Gympass products. Your work can include writing or supporting the content design of headlines, body copy calls to action, navigation labels, error messages, onboarding flows, FAQs, and transactional emails.
  • Be interested in accessibility rules and investigate how to apply them in your own copy.
  • Be confident of your UX knowledge and always be willing to improve. Approach conversations about usability, accessibility, and research. You understand that writing is just a small part of the job.
  • Be proactive and prioritize your own workload. Feel confident to make decisions and lead initiatives
  • Interested in data storytelling and concepts definition.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

Who you are

  • An outstanding communicator, that doesn’t need a lot of words or jargons to make a point understandable.
  • A continuous learner of new UX trends and research. You can’t stop listening to that Monday morning podcast, and you engage in conversations about these topics like a person who just met their first love
  • Experience in UX writing, content strategy, technical writing, or any writing field that focuses on User Experience (not Marketing or Advertising)
  • Demonstrate analytical and focused problem-solving skills, and the ability to recommend development recommendations based on usability tests
  • Passionate about data visualization
  • Excellent communication skill is a must. You must be able to articulate ideas clearly when speaking in English
  • Is always looking for new ways of improving the team operations and processes
  • Owner of a UX writing portfolio with some case studies - websites, chatbots, apps, or games - is a plus

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Figma and UX writing are mandatory requirements.

What we offer you

p>We're a wellness company that is committed to the health and well-being of our employees. Our benefits include:


  • GYMPASS: We believe in our mission and encourage our employees and their families to find their passion too. Access digital fitness programs and online wellness resources, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
  • FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.
  • FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure, but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to cover the costs of working from home.
  • Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.
  • FLEXIBLE SCHEDULE: We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
  • PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).
  • PARENTAL LEAVE: 100% paid parental leave of 12 weeks to all new parents (of both biological and adopted children, regardless of gender and parent's relationship with the co-parent) + 100% paid birth leave of 14 weeks.
  • CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
  • CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!

And to get a glimpse of Life at Gympass… Follow us on Instagram @gympasscareers and LinkedIn!

Diversity, Equity, and Belonging at Gympass

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

Salary range Not specified
Date posted 28th March 2024
Commitment Full-Time
Place of work Remote (Europe)
Additional information Portugal
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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