Job description
Our client is seeking a Content Management Specialist to bridge the gap between content vision, CMS capabilities and frontend content presentation. This role serves as the crucial liaison between our content teams, product managers, CMS developers and UX designers — ensuring that the tools we use to create content are intuitive, flexible and capable of delivering standout digital experiences to our audience.
This is not a developer role — but you should be technically fluent and deeply familiar with CMS workflows, frontend content experiences, and content needs.
Core Responsibilities
- Content-Driven Product Planning: Collaborate with content leads to translate content goals into structured, scalable CMS and template features.Identify functionality gaps in our current CMS and propose impactful improvements.Collaborate with product, CMS and frontend teams to prototype, test and iterate on templates and components.
- CMS Strategy & Optimization: Define how content features (e.g., collapsible text, image galleries, multimedia embeds) are implemented in the CMS.Advocate for ease of use, flexibility, and scalability in CMS design.Map workflows for different content types and use cases.
- Feature Requirements & CommunicationDraft clear feature requirements specs for engineers based on content needs. This will require an in-depth level of understanding of how CMS and Frontend communicate to deliver a user experienceFacilitate feedback loops between content teams and product/engineering.Work closely with designers, product managers, and developers to prototype and test new components.
- Content Presentation & UX StandardsOwn guidelines for how content is visually presented (video placements, headers, expandable sections, etc.).Champion consistency in frontend experiences while supporting innovation.
- Cross-Team Liaison WorkAct as the go-between for content and product/engineering teams.Represent the needs of writers, editors and content strategists in product discussions.Facilitate feedback loops and feature testing with content staff.Ensure alignment between content goals, CMS capabilities, and frontend design systems.
- Training & DocumentationCreate internal documentation and guides for newly released features or workflowsTrain editors and producers on new content tools and CMS functionality.
Success Metrics
- Time-to-launch for new content formats/templates
- Editor satisfaction with CMS tools
- CMS workflows are optimized for flexibility and efficiency
- Editors are empowered to create engaging, multimedia-rich content without friction
- Reduction in support tickets or CMS workarounds
- Successful rollout and usage rates of new templates/components
- Consistency of content UX across platforms
- The content team has a clear voice in CMS and product development cycles
Qualifications
- 4–6 years in content production, content systems, digital strategy or a related role
- Experience working with product, design and/or engineering teams
- Proficiency in writing functional documentation or feature specs
- Familiarity with front-end content design, JSON, HTML Familiar with how modern CMS platforms work
- Experience with multimedia formats, interactive content, or mobile publishing
- Able to translate complex content needs into product-friendly requirements and complex product architecture to content friendly explanations. Comfortable working in a fast-paced, iterative environment
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to Mary Green at mgreen@synergishr.com.
The hourly pay rate range for this position is $40-45 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.
