Job description
Compensation: $23-24 / hr
Start Date: Rolling, As soon as possible.
Department: Content, Social Media & Digital
Why we have this role:
This role is pivotal in empowering our Global Proposal Team to respond to client inquiries with speed, precision, and persuasive impact. By meticulously managing and curating our vast library of proposal content, you will directly contribute to the efficiency and effectiveness of our sales support efforts. Your work significantly reduces the initial burden on Proposal Managers, allowing them to focus on strategic customization and high-value activities. This focused support is key to ensuring a consistent, compelling voice across all proposals and sets the foundation for winning new business. Ultimately, you will be instrumental in enabling the team to handle a higher volume of complex client requests, directly supporting the company’s mission to help organizations deliver exceptional experiences.
Things you will do:
- The proposal library contains over 10,000 digital assets that range in topic, scope, and length. You’ll work closely with our Content Manager to maintain and improve the library in order to further the company's business goals. The Content Manager will:
- Review current library content for technical accuracy, relevance, business value, and/or formatting updates.
- Collaborate with subject matter experts to update outdated content.
- Gain a strategic understanding of RFP (requests for proposal) responses and the pre-sales process for a variety of sectors and industries.
- Review completed RFPs for new library content to fill knowledge gaps.
- Develop enablement materials for the content library and our content management system.
- Learn how to develop and maintain compelling, persuasive RFP content.
- Gain the ability to implement brand messaging, including tone, style, and theme, within all responses.
- Get certified on the company’s Experience Management platforms.
- Weekly 1:1s with your mentor.
- Professional development sessions.
- In depth analysis of Proposals data and data/deliverable management.
Our Team’s Favorite Perks and Benefits:
- Dedicated Development Time: We dedicate time for personal and professional skill development every quarter, allowing you to focus on areas that align with your career aspirations and our team's needs.
- Exposure & Skill Enhancement: Gain invaluable experience within a leading Experience Management company, developing highly transferable skills in content management, technical communication, and proposal strategy within a dynamic, global environment.
- Collaborative & Supportive Culture: Be an integral part of a close-knit, high-performing team that champions collaboration, knowledge-sharing, and mutual support, where your contributions are visible and valued.
Requirements:
- Bachelor’s degree with minimum of 2 years of college with strong academic performance in Business, Communication, Marketing or Industrial Engineering.
- Strong writing skills, with an interest in technical writing preferred.
- Proficiency in Microsoft Word and Excel.
- Strong attention to detail, planning and the ability to work in a dynamic environment.
- Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
- Knowledge of SaaS technology, with ability to quickly learn new technology platforms.
Important: The successful application submission for the above role(s) will be conditional to your profile evaluation by our AI system. We can let you know better once you submit your resume.
