Qualifications: Preferably Bachelors or Masters degree in Engineering, Computer Science, English, Journalism, Mass Communication and/or certification in technical writing 2-6 years work experience in technical writing or content writing for the tech industry or 2-6 years of work experience in the IT industry with a flair and aptitude for writing with some technical writing experience.
Responsibilities: We are looking to create help and user manual documents for our product Bizom. Bizom is a supply chain automation solution used by over 2 lakhs users across India and overseas. The content should help make the product self-service with a great user experience and high user satisfaction. Not only should the content provide reactive support, it should provide proactive mechanisms as well to drive usage and become a part of the daily lives of users akin to WhatsApp or email. The content should be searchable and interlinked. You will also need to create and maintain user forums. The content should be developed after gathering key business as well as user insights. You should have a long-term vision for the content and strategy to create and maintain the same and should own the process end-to-end. You will need to work collaboratively with all teams in the organisation especially engineering, Product, marketing and customer success teams. You must develop a governance policy for the content and also maintain a calendar for it. The entire cycle from design, execution to implementation should be taken care of. You should be entrepreneurial, independent and require negligible supervision. You should be able to organise, structure and write documents and articles related to the company's products and solutions. These articles would involve detailing module-wise features, user manuals, and FAQs for customers and for internal L1, L2, L3 teams, etc. The role also requires you to organise and document monthly product and bug fix release notes. This role will also need you to update API documentation.
Skills: Ability to understand a technology product inside out and develop strong functional understanding and an understanding of it’s features and the outcomes it helps achieve Knowledge of information architecture and flow for building knowledge management systems Ability to produce clear and concise content Exceptional writing, proofreading and editing skills Strong comprehension skills especially for business and technology Ability to collaborate with teams to gather information Ability to do user study to understand the target audience for the artifacts and documentation being created Experience in similar area and a thirst to create world-class self-service documentation is required. Understanding of Documentation Development Lifecycle (DDLC) Important - Please submit links to/soft copies of at least 3 relevant samples of your previous work along with your detailed resume.
Location: Bangalore
Compensation: As per industry standards
Why Mobisy? We are happy Souls, working together and having each other’s back! People, We are happy souls, working together and having each other’s back! People, Product, and Profit is our motto. Fly beyond your imagination—we believe in giving wings to your passion. No Kinder-garden here. We fall, we learn, and we stick together like chewing gum. We jam together! Whether it's a code, a pitch or a plan—collaboration is our secret sauce. We win as one. Little things add up! We believe in compounding—small efforts every day lead to big, magical outcomes. We trust in our association and give free rein to our employees to act, explore, and deliver sustainable results. We celebrate success hard—and failures even harder. It’s always a collective win or a collective miss. Have buddies, mentors—but be your own boss. It goes hand in hand. Know your people. Talk, chat, learn, and share—access anyone in the family, anytime. Stay quiet. Stay foolish. We speak up, do the right thing, and always keep our clients and company in mind. We roll up our sleeves, get our hands dirty, dream big, and achieve together.
What Will you get while working with Mobisy? Work is Fun - We believe work is fun—and we go the extra mile to make sure you enjoy what you do every single day. Design Your Own Role - You don’t just fit into a job—we let you shape it. Take up what excites you, and we’ll back you with trust and responsibility. Freedom to Own Your Work - Less rules, more trust. You get the freedom to figure things out your way—with the right support when needed. Take Full Ownership - It’s your ship. You steer it. You own it. You make things happen. Grow into a Leader - This isn’t just a job—it’s your launchpad to becoming a strong, independent leader. People Come First - Always. We back our people through thick and thin. That’s our culture. Stay Fit & Feel Good - We care about your health—with fitness activities, sports, and regular wellness sessions to keep you balanced. Happy Tummy, Happy You - Enjoy fresh, tasty meals every day at our very own in-house cafeteria. We take food seriously.
What will you not get? Punch In, Punch Out Culture – We hate login-logout rules. Du-uh, we’re not in school! We care about outcomes, not clock-watching. Spoon-Feeding – No hand-holding here. You’ll get all the support you need—but you’re expected to take charge and carve your own path. Too Many Rules – We don’t overload you with rigid processes. We offer simple guidelines and a helping hand—ownership is all yours. Yes-Mam, No-Mam Culture – We respect ideas, not titles. Speak up, challenge, build—no sir/ma’am culture here. Blame Games – We own our wins and our misses—together. We don’t point fingers, we fix things.
113 new jobs added in the last week.
