UX Content Designer

Our global software client is looking for a UX Content Designer to help their team for 40 hours per week, 8 hours per day, for 7 months. This will be hybrid.

The UX Content Designer will be responsible for the following:

• Using data and evidence to create experiences and content that speaks to customers, right at the moment they need it, to enhance product, discovery, trial, purchase, use, and renewal.
• Coordinating with content developers across the customer journey to ensure messaging is clear, concise, and cohesive.
• Defining content strategy for specific features or initiatives, and providing rationale for content choices
• Collaborating closely with UX designers, Product Managers, and other content designers to create frictionless customer experiences
• Infusing passion, care, and attention to detail in platform experience artifacts to build brand trust
• Testing and measuring microcopy effectiveness. Iterating content based on feedback and analysis.
• Contributing to division and company-wide terminology and taxonomy projects, including a terminology reference for our experience, designers, project managers, and engineers
• Experimenting with new tools and identifying opportunities to define and refine processes that increase efficiency, consistency, and scalability

The ideal UX Content Designer should possess the following:

• 4+ years' experience, creating UX-focused content
• Excellent writing skills: succinct, clear, empathetic, and engaging, with an interest in the intersection of language and user experience
• Understanding of how content, tone, and voice affect the usability of a product, app, landing page, or website
• Demonstrated ability to work collaboratively on cross-functional teams, solving customer challenges through problem definition, workflow analysis, schematics, wireframes, and prototypes
• Basic knowledge of customer journeys and how to identify opportunities for content touch points
• Excellent communication skills with the ability to distill complex ideas, varied viewpoints, and large amounts of data to their essence
• Strong understanding of language, models, taxonomies, linguistic principles, and AI/ML-driven conversations
• Experience with Figma and/or other content design tools
• Hands-on knowledge of qualitative or quantitative research and analysis

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

asegedi@creativecircle.com

Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS29-1798880 -- in the email subject line for your application to be considered.

April Segedi - Recruiter - CyberCoders

Applicants must be authorized to work in the U.S.

CreativeCircle is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CreativeCircle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. CreativeCircle is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.