User Experience Writer

Key Responsibilities:

• Develop and maintain clear, compelling, and user-centered content for digital interfaces, including websites, apps, and other platforms.
• Collaborate with UX designers and product teams to understand user needs, define content requirements, and ensure consistency across all touchpoints.
• Conduct user research and analyze user feedback to refine and optimize content strategies and improve overall user experience.
• Create and maintain content style guides, voice and tone guidelines, and best practices to ensure consistency in all written materials.
• Write microcopy, including button labels, error messages, tooltips, and onboarding instructions, that enhances usability and drives user engagement.
• Collaborate with cross-functional teams to ensure content aligns with design and technical specifications.
• Review and edit content produced by other team members to ensure clarity, accuracy, and adherence to established guidelines.
• Stay updated on industry trends, best practices, and emerging technologies to continually enhance the quality of UX writing.

Qualifications:

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent professional experience.
• Proven experience as a UX Writer, Content Strategist, or similar role, with a strong portfolio demonstrating your ability to create user-centered content.
• Excellent writing, editing, and proofreading skills with a keen eye for detail.
• Experience working in a collaborative, fast-paced environment with cross-functional teams.
• Strong understanding of UX principles and best practices, with the ability to apply them to content creation.
• Familiarity with content management systems (CMS), design tools (e.g., Sketch, Figma), and basic HTML/CSS is a plus.
• Ability to translate complex concepts into clear, user-friendly language.
• Exceptional problem-solving skills and the ability to adapt to changing project requirements.