Technical Writer

ECS is seeking a Technical Writer to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.

Responsibilities To Include

• Documenting all knowledge-based information, processes, and procedures.
• Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
• The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
• Knowledge Repository
• OIGNEWSLINK Articles
• Process/Procedure Documents
• Online Help
• User guides
• White papers
• Requirements documents
• Use cases
• Documentation of items escalated to OIG Tier III and Engineering personnel

Required Skills

• Must have at least three (3) years of IT technical writing experience.
• Excellent writing and editing skills, with a strong attention to detail.
• Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
• Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
• Experienced in version control management and managing/maintaining the technical writing repository.
• Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
• The ability to maintain and obtain a public trust clearance

Desired Skills

• Experience with ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.