Job description
ECS is seeking a Technical Writer to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.
Responsibilities To Include
- Documenting all knowledge-based information, processes, and procedures.
- Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
- The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
- Knowledge Repository
- OIGNEWSLINK Articles
- Process/Procedure Documents
- Online Help
- User guides
- White papers
- Requirements documents
- Use cases
- Documentation of items escalated to OIG Tier III and Engineering personnel
Required Skills
- Must have at least three (3) years of IT technical writing experience.
- Excellent writing and editing skills, with a strong attention to detail.
- Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
- Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
- Experienced in version control management and managing/maintaining the technical writing repository.
- Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
- The ability to maintain and obtain a public trust clearance
Desired Skills
- Experience with ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
Salary range
Not specified
Date posted
4th June 2025
Commitment
Full-Time
Place of work
Arlington, VA