Senior Content Designer

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We're looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

We're thrilled to welcome a full-time Senior Content Designer/Copywriter to join us in overseeing external communications, language, and tone across our network of clinics. This role requires a self-starter with the ability to multi-task and thrive in a fast-paced environment, working under tight deadlines and across multiple healthcare networks and/or clinics. Ensuring the public knows when and how to engage with us, be it through our apps or on the web, is crucial. We aim to empower individuals to manage their health actively. Additionally, we seek someone to contribute to infusing our brand seamlessly into every online interaction—be it through marketing, CRM, or social platforms. Your input will be invaluable in achieving this goal.

What you'll be doing:

• Create and manage language across brand, product, CRM and marketing channels (app, product positioning documents, web, ads, marketing funnels, email, push notifications and video)
• Auditing all communications as the steward of consistent brand voice and tone, being mindful of legal best practices and overseeing any translation where appropriate.
• Partner with designers to collaborate on top tier creative work
• Lead language testing to improve web metrics and driving users into the funnel
• Collaborate with other creatives to develop a "best in class" brand identity guides

What we're looking for:

• 8+ years of professional experience in copywriting (agency or in-house) with a focus on web, product and and marketing copy
• Healthcare experience is a must for this one! The more the better.
• Outstanding attention to detail, as well as top notch organizational and interpersonal skills
• Experience in a start-up environment – you can deal with a bit of ambiguity and you're open to jumping in whenever and wherever
• An analytic mind with unparalleled communication skills, able to articulate complex concepts in a concise and compelling manner
• Experience with A/B testing, analyzing campaign metrics and learning from them
• Ability to digest and incorporate feedback to meet the needs of different users, stakeholders, and products
• User-focused mentality and UX experience a plus
• Experience with Figma and Google Suite
• This role will be a hybrid role, coming into the NYC office Tuesday-Thursday

Bonus:

A strong passion for improving the U.S. healthcare system

Benefits & Perks:

• Hybrid work schedule with weekly lunches and stocked fridges
• Monthly social committees for company events
• 18 vacation days, 9 company holidays, 6 3-day weekends, 5 sick days, and 2 personal days
• Stock options for every full-time employee
• Paid parental leave
• 401k benefit
• Commuter Benefits
• Competitive health, dental, and vision insurance options

Compensation:

$130—$155 USD

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We're deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.