Senior Content Designer

Kforce has a client in San Diego, CA that is seeking a Senior Content Designer.

Responsibilities:

• Work directly with subject matter experts across the company to extract, structure, and refine complex information into user-friendly content
• Audit and analyze existing content libraries to identify overlaps, gaps, and opportunities for consolidation, optimization, and improved information architecture of company documentation
• Author internal documentation in accordance with our shared content strategy, style guidelines, and best practices
• Leverage AI technologies to enhance efficiency in content creation, management, and analysis, exploring innovative applications for generative AI in our content workflows

Requirements:

• Bachelor's or Master's degree in Journalism, English, Library Science, or a related field, or equivalent practical experience
• Strong understanding of generative AI technologies, including prompting techniques and their practical applications in content creation and management
• Have interest in and a basic understanding of how large language and retrieval augmented generation (RAG) models work, and the role content plays in their functionality
• Proven experience authoring and managing internal technical documentation within a fast-paced environment
• Experience with content modeling and information architecture
• Exceptional communication, collaboration, and leadership skills, with a proven ability to influence and guide cross-functional teams
• A strategic and analytical systems thinker with the ability to solve complex content problems and develop scalable solutions

Bonus:

• A proven track record in metadata management, content management systems (CMS), taxonomy, ontology, and knowledge graphs
• Experience working within or using a design system, especially contributing to or documenting a system like IDS

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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