Technical Writer

This job is with Avaloq, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

As part of our Technical Communication team, you will work alongside other technical writers who are responsible for Avaloq’s user documentation. We are a highly motivated team, dedicated to creating documentation that meets the needs of our users, and improving their user experience. We are a very friendly and welcoming team and are passionate about creating quality documentation.

We plan, create, maintain and publish web-based and PDF technical documentation – from business content for end users to API reference material for programmers - which is used by Avaloq clients, partners and employees. We also maintain and enhance our documentation website.

We are looking experienced technical writers.

Your key tasks

• Write, review and maintain product documentation
• Plan, schedule and deliver documentation to support software releases, sometimes to tight deadlines
• Collaborate with subject-matter experts across multiple locations
• Contribute to the maintenance and improvement of our documentation website and processes

Qualifications

What we are looking for

• At least 2 Years’ experience in technical writing (ideally with a software development or financial background)
• Ability to create documentation that is clear and simple and that meets the needs of users, with a strong attention to detail and excellent written and spoken English
• Ability to understand complex technical content and present it in a clear and easy-to-understand way
• Ability to collaborate with subject-matter experts and quickly establish good working relationships
• Ability to work autonomously and as part of a larger team
• Proactive approach and strong organisational skills

It would be a real bonus if you have

• Experience and/or understanding of Agile processes
• Knowledge of any of the following: MadCap Flare, source control (e.g. Git), HTML, CSS

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.