Content Marketing Manager

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a talented Content Marketing Manager to join our product marketing team. We’re looking for a creative, proven, smart, versatile writer for all types of marketing materials. If you love writing and creating marketing content, then keep reading! We need you to take ownership of creating and project managing compelling content and thought leadership for use in worldwide digital marketing campaigns, account-based marketing (ABM), thought leadership research, website, blogs, and more.

How will you make an impact?

• Concept, write, review, and otherwise bring to fruition marketing content in a variety of media
• Accelerate lead creation, conversion, and revenue by providing compelling and high engagement content such as short and long form articles, eBooks, guides, white papers, guides, infographics, case studies, and videos.
• Produce engaging and persuasive promotional materials including headlines, landing pages, email, advertising, social, and other marketing campaign tactics
• Using data, research, and collaboration, create B2B marketing assets tailored to key audiences and personas, as compelling thought leadership materials that build awareness, interest, brand preference, audience engagement, and website traffic
• Work collaboratively with stakeholders including vertical, product and channel marketing; PR, demand generation and marketing operations leaders; subject matter experts and external agencies
• Work with marketing team members to review projects, maintain resources, and participate in regular team trainings
• Simultaneously manage multiple projects and workflows with multiple stakeholders, on deadline
• Publish and activate content using content management processes tools and systems
• Evaluate content performance to inform and optimize ongoing content marketing efforts

Have you got what it takes?

• Prefer BA in English, journalism. Will consider BA in marketing, liberal arts, media, or communications
• Minimum of two years related experience (e.g. publishing, editorial, journalism, content marketing, copywriting, digital marketing)
• Experience with marketing and writing with strong understanding of B2B marketing and technology
• Demonstrated ability to quickly learn and understand new concepts, tools, and markets
• Ability to succeed in a fast-paced setting with competing and ever-changing tasks. Sense of urgency and strong work ethic
• Ability to successfully work across teams
• Project management experience preferred
• Related contact center industry experience preferred

Requisition ID: 6917

Reporting into: Director, Product Marketing

Role Type: Individual Contributor

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This is an office based position, we are unable to hire a candidate seeking fully remote work for this position.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.