Senior Content Designer

Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester · London · Bristol · Edinburgh | Fixed term 12 months

We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space — a fast-moving, high-complexity programme that directly shapes how businesses access finance.

The opportunity

This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner — not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start.

You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working — building patterns and consistency across a complex product landscape, grounded in data and user research.

What you'll be doing

• Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes
• Acting as a design thinker — questioning flow, structure, and experience, not just refining words
• Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive
• Building and evolving content patterns, standards, and guidelines that drive consistency at scale
• Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences
• Coaching and mentoring colleagues and contributing to a positive, collaborative team culture

What we're looking for

• Strong UX writing and content design craft — this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit
• Experience delivering content design in complex, regulated environments — financial services, government, law, or tech all welcome
• Confident stakeholder manager — able to influence decisions, manage expectations, and present design rationale clearly
• Comfortable in fast-moving, fluid environments — iterating quickly, working collaboratively, and adapting as things change around you
• A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys
• Experience writing for business customers is a plus, but not essential

The package

Salary

Up to £65k national · up to £75k London

Contract

12-month fixed term, potential to extend

Working pattern

Remote-first, ~2 days/month on-site

Office hubs

Manchester, London, Bristol, Edinburgh or Birmingham

The location

This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs — Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there.… more