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Senior CRM Content Strategist

Scopely Louisville, KY
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Job description

Scopely is looking for a Senior CRM Content Strategist to serve on and elevate our new casual game, Monopoly GO! team.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

The Monopoly GO! team is one of our key franchises and has just become one of Scopely’s largest games. The teams sit globally, with the bulk of their members located throughout Spain and the US.

What You Will Do

As a Senior CRM Content Strategist you take full ownership of the CRM content strategy and execution across Monopoly GO!’s lifecycle channels. This is a senior individual contributor role requiring a high level of autonomy, accountability, and executional excellence.

Content Strategy

  • Own and drive the end-to-end CRM content strategy across push notifications, email, and future channels, ensuring all messaging is player-centric, impactful, and aligned with campaign and business goals.
  • Translate campaign and lifecycle high-level objectives into actionable content plans, including narrative hooks, tone, personalization, and testing approach.
  • Work closely with CRM, Product Marketing, Creative, LiveOps, and Player Insights to turn strategy into compelling and engaging content across CRM channels.
  • Craft and align messaging with player journeys, segmentation strategies and campaign objectives. Align with senior stakeholders to ensure our content direction supports business goals.

Content Production

  • Write and deliver high-quality, on-brand copy for push, email, and supporting visuals, while setting standards for voice, clarity, and performance.
  • Identify and address content production bottlenecks, driving improvements in tools, processes, and documentation to improve overall efficiency and output quality.
  • Act as the content lead in creative collaboration, proactively partnering with stakeholders to align messaging and visual direction for CRM communications.

Measure Content Impact

  • Lead and maintain a clear framework to track content effectiveness. Regularly report performance to the business in a clear and actionable way.
  • Innovate and experiment with new content formats (copy variants, tone, narrative) analyse results, and refine approaches to maximize performance.
  • Continuously document insights, evolve messaging guidelines, and build scalable content frameworks and playbooks for team-wide adoption.

Content Planning

  • Own and maintain a high-level annual content calendar that aligns with key activations, campaigns, and always-on content, ensuring visibility, alignment, and prioritization across the CRM vertical. Ensure all plans are integrated and effectively deliver on the content guidelines.

What We're Looking For

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For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.

CA, CO, NJ, NY, and WA Annual Salary Range

$1 - $2 USD

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.

Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.

Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com

Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end with @scopely.com.

Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.

Salary range USD $0k annual
Date posted 11th June 2025
Commitment Full-Time
Place of work Louisville, KY
Apply now Report as expired You will be taken to the employer's website to submit your application.
Apply now Report as expired You will be taken to the employer's website to submit your application.
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