UX Writer

Position: Starting off as a 6 month contract with a potential of conversion or extension.

Key Responsibilities

• Own and evolve content systems, including voice and tone guidelines, terminology frameworks, and editorial standards.
• Collaborate closely with design, research, product management, and engineering to develop cohesive and accessible user experiences.
• Translate complex ideas into clear, concise, and user-friendly language across interfaces such as apps, websites, onboarding flows, notifications, and help content.
• Champion the role of UX writing across the organization and advocate for the user through data-informed decisions.
• Review and approve team deliverables to ensure alignment with brand standards, legal requirements, and business goals.
• Lead workshops, critiques, and cross-functional alignment sessions to ensure a unified content vision across the product.
• Stay current on UX writing and content design trends, tools, and best practices.

Requirements

• 7+ years of experience in UX writing, content design, or product writing, with at least 2 years in a leadership or mentorship role.
• A portfolio showcasing exceptional UX writing and content strategy work for digital products.
• Strong understanding of user-centered design principles and accessibility standards.
• Experience working with design systems, Figma, content guidelines, and design tokens.
• Excellent communication, collaboration, and presentation skills.
• Comfortable with ambiguity and able to move projects forward in a fast-paced, agile environment.

Nice to Have

• Experience with localization/internationalization.
• Background in behavioral psychology, design thinking, or content research.
• Familiarity with A/B testing tools and analytics platforms.