Technical Writer

Company: TekWissen

Location: Charlotte, NC

Duration: 12+ Months

Job Type: Onsite

Work Type: Contract

Pay Rate: $50-50/hr

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.

Job Description:

Responsibilities:

Job Summary: Seeking a skilled Tech Writer with experience in SharePoint and Teams design. The ideal candidate will be responsible for creating, editing and maintaining various types of comprehensive technical documentation that support our internal platforms and teams. Additionally, the candidate should have experience with SharePoint and/or MS Teams site design/development.

Responsibilities: This role is for a creative and technically skilled individual who enjoys developing solutions that enhance collaboration and drive business efficiency. Candidate must have the ability to develop clear, concise and user-friendly documentation, including user guides, training materials and FAQs, etc. Responsible for moderate to complex technical documentation tasks and projects with both writing or editing focus. Develops and maintains user, technical and process documentation for business office. Writes and maintains manuals, bulletins, catalogs and other technical documentation. In addition, must Collaborate with engineering management to design and maintain SharePoint and Teams environments to enhance Engineering teammate user experience. Candidate will also be responsible for creating and maintaining a variety of internal communication, including newsletters, bulletins, articles, etc. and maintaining distribution lists.

Skills:

• SharePoint
• MS Office
• Data Analysis
• Operations Excellence
• Business Consulting Skills
• Process Focus
• Knowledge Management
• Change Control Management
• Account Development
• Data Analysis and Reporting
• ITSM (IT Service Management)
• Process Management
• Business Analysis
• Brand Stewardship
• Technology Trends

Experience: 14 Years of Experience

TekWissen® Group is an equal opportunity employer supporting workforce diversity.