Content Manager

Location: El Salvador and Guatemala

Work style: Hybrid

Job type: Full time

About The Role

As a Content Manager, you’ll be the person who ultimately brings our content to life on TELUS.com. You’ll be an advocate for our content standards, work closely with our development team, and ensure that you have everything you need from your squad to succeed.

Responsibilities

• Attending weekly banner meetings for information on incoming content and development
• Creating and maintaining personalized primary, secondary and mobility landing page banners
• Working with our content writers and strategists to ensure all copy is accounted for English page updates
• Writing copy for various content-related initiatives including personalization and/or device launches
• Managing content in our content management system (CMS) platform (homepage updates, landing pages, competitive responses)
• Updating pricing on TELUS.com based on marketing requests
• Working with content, design and development teams to create campaign pages
• Reviewing content success with our analytics teams using our evaluation tools
• Supporting other TELUS Digital content initiatives under the guidance of our Content Strategy Program Lead

Requirements

• Content management experience
• Detailed-oriented and committed to delivering great customer experiences
• Impeccable written and verbal communication skills
• Familiarity with content strategy best practices, meta data, SEO and design systems
• Highly detail-oriented and organized, with exceptional analytical skills
• Expert in content optimization and brand consistency
• Adept at working in a highly-collaborative, lean, agile environment
• English - C1 or above - Required (Oral and written comprehension)

What’s in it for you?

• Private medical and life insurance from day one
• Budget for professional growth (certifications)
• Schedule flexibility
• Extra bonus based on performance