Job description
ZINHLE MEDIA is a dynamic media agency specializing in creating impactful content for brands in the lifestyle, wellness, and cultural sectors. We empower our clients to share authentic stories that resonate with audiences, fostering connection and trust through compelling narratives.
Role: ZINHLE MEDIA is seeking a skilled and empathetic User Experience Writer for a remote, contract-based role. The ideal candidate will craft clear, concise, and user-focused content for digital interfaces, including websites, apps, and user flows, that reflect the essence of our clients’ brands in the wellness and lifestyle space. This role requires storytelling expertise, an understanding of user experience principles, and the ability to create intuitive content that enhances usability and engages diverse audiences.
Key Responsibilities
- Conduct virtual interviews with clients and stakeholders to gather insights and brand requirements with sensitivity and care.
- Write user-friendly UX content, such as microcopy, error messages, buttons, and onboarding flows.
- Ensure content is accurate, culturally relevant, and aligned with brand voice and UX goals.
- Collaborate remotely with design, product, and marketing teams to develop cohesive user experiences.
- Adapt content for various digital platforms and audience demographics to optimize usability.
- Maintain ethical standards and a tone that resonates with wellness and lifestyle audiences.
Qualifications
Required Skills and Experience
- Proven experience in UX writing, content design, or storytelling in lifestyle, wellness, or cultural sectors.
- Strong interviewing and information-gathering skills.
- Excellent written communication with a clear, concise, and user-centered approach.
- Ability to handle sensitive information with discretion and professionalism.
- Experience collaborating remotely with cross-functional teams using digital tools.
Preferred Skills and Background
- Background in wellness, lifestyle, or cultural UX writing or content design.
- Familiarity with UX design tools (e.g., Figma, Sketch) and user research methodologies.
Education
Bachelor’s degree in Communications, Journalism, Creative Writing, or a related field. Equivalent experience in UX writing or content design is also welcome.
