Job description
Content Designer - Fintech
Pay: $57-60 / hourly as W2, full benefits offered
Location: Hybrid: San Jose, CA
Length of contract: Approved for 2025, likely extension into 2026
The target hiring compensation range for this role is $57-60 / hourly as a W2 employee. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include medical health insurance and dental insurance, life insurance, and eligibility to participate in a 401k plan with company match.
This Content Designer will join an established Fintech team, and must submit samples for consideration. Candidates should have existing Fintech / Financial and/or experience with previous clients working on checkout applications. Candidates will also need to sign a 'right to represent' allowing their submission to this client.
Details:
- Plan, design and write U.S. English content for merchant product experiences (across all touch points including logged in, app, navigation and UI, notifications)
- Prior experience working on checkout experiences preferred
- Understand the audience(s) for your content and how our products help them
- Present your work and articulate your approach to teammates, product owners, and other stakeholders
- Collaborate with Design on layout, interactions, and visual tone, ensuring we create a consistent end-to-end experience
- Ensure that your content aligns with legal and compliance requirements, including preparing your work for legal submission
- Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real results
- Maintain and evolve content standards, including voice and tone
- Learn a lot, make an impact, have fun
- 5 to 7 years of experience writing content for user experiences as part of a product design team
- Excellent, highly creative writing and critical-thinking skills
- Experience working with content standards, such as style and voice and tone guidelines
- Working knowledge of Figma
- Experience using generative AI tools a plus
- At ease managing multiple projects, setting stakeholder expectations, working individually and collaborating across teams
- Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related fields is appreciated, but not required
Content Designers work side by side with UX Designers, Product Owners, and UX Researchers to create customer experiences that empower people and businesses financially around the world.
You’re the ideal candidate if you’re an experienced product content designer who is also a design thinker and customer champion. You can write just about anything, but you thrive in using words to solve problems and simplifying technical jargon into conversational language. You’re a holistic and strategic thinker. Not only do you focus on details, but you can also zoom out and understand the end-to-end experience. You’re excited and self-driven to work in a fast-paced, remote, high-tech environment where you can work independently, and just as successfully in groups. You’re tireless in challenging the status quo, you demand excellence for your customers, and you’re fearless in presenting your content strategies to stakeholders and leaders.
What you’ll do here:
- Plan, design and write U.S. English content for merchant product experiences (across all touch points including logged in, app, navigation and UI, notifications)
- Prior experience working on checkout experiences preferred
- Understand the audience(s) for your content and how our products help them
- Present your work and articulate your approach to teammates, product owners, and other stakeholders
- Collaborate with Design on layout, interactions, and visual tone, ensuring we create a consistent end-to-end experience
- Ensure that your content aligns with legal and compliance requirements, including preparing your work for legal submission
- Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real results
- Maintain and evolve content standards, including voice and tone
- Learn a lot, make an impact, have fun
The skills you need:
- 5 to 7 years of experience writing content for user experiences as part of a product design team
- Excellent, highly creative writing and critical-thinking skills
- Experience working with content standards, such as style and voice and tone guidelines
- Working knowledge of Figma
- Experience using generative AI tools a plus
- At ease managing multiple projects, setting stakeholder expectations, working individually and collaborating across teams
- Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related fields is appreciated, but not required
Top three skills needed:
- Experience in writing merchant content for a product vs website writing
- Experience in merchant space, preferably with a payment company
- Ability to be flexible in an ever-changing environment
Nice to Have: Figma, experience with AI Tools, experience with Fintech, experience with working on checkout
Years of Experience: 7+
Degrees or Certifications: Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related fields is appreciated, but not required
About Aquent: Aquent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent has access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #LI-MG1
