Technical Writer

About The Department:

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications.

What We Offer You:

• Leading pay and annual performance bonus for all positions
• 36 Paid days off including vacation, sick days & company holidays
• Health Insurance, Dental Insurance, Vision Insurance
• Guaranteed 8% 401K contribution plus individual company match option
• 14 weeks Paid Parental Leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?

The Position:

Executes the document creation & revision process for NNUSBPI standards & other documents in order to support Process Tracks, GMP partners & Training partners on site. Expert in local change control process to support revision of standards. Interfaces with technical writers at other sites & in Manufacturing Development.

This is an onsite based role Monday-Friday at our West Lebanon, NH bioproduction facility.

Relationships:

Reports to: according to the organizational chart.

Essential Functions:

• Supports document owners in the writing process with language usage, document revision process, standardization, change control process & related tools
• Handles GMP documentation management including the routing and approval flow in Document Change Control (DCCs)
• Reviews local Quality Management System (QMS) documents to ensure clear & reader friendly language
• Collaborates cross-functionally with other departments &maintains stakeholder relationships
• Provides specialist knowledge on the writing process to ease understanding, choice of document type, structure, style & language usage of the operational documents
• Coaches document owners in the knowledge of good communication & standards in operational documents
• Supports the document processing in collaboration with NNUSBPI SME’s & process groups
• Develops & maintains internal & external stakeholder relationships
• Ensures projects are completed with metrics & timelines realized
• Proactively engaged in systematic problem solving activities collaborating on solutions regarding document processes & quality compliance
• Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes
• Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others
• Other duties as assigned

Physical Requirements:

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)

Qualifications:

Education and Certifications

Associate's Degree in a business or technical field, or equivalent combination of education & experience required

Bachelors degree preferred

Work Experience

Five (5) years of experience in technical writing, preferably in engineering, life sciences, software or related industries required with an Associates Degree

Three (3) years experience with a Bachelors degree preferred

Knowledge, Skills, and Abilities

• Ability to read, write & understand complicated product documentation & standard operating procedures with attention to high-level concepts a plus
• Knowledgeable in core work processes & GMP concepts, knowledge of process improvement methodologies such as LEAN a plus
• Expert in change control, MS Word & highly proficient in the following software applications/tools: Adobe Acrobat Pro, Excel, PowerPoint, Visio & HTML a plus
• Proven expertise in planning/organizing, managing, executing & revising work plans & schedules for complex problems solved by cross functional teams
• Demonstrated strong skills in change management within NN preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.