Job description
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your project
The Content Designer works closely with product teams and experience designers to craft compelling content and world-class experiences for client's customers and partners. The Content Designer possesses a combination of UX writing and technical writing skills, and an understanding of user-centered design. Adaptability is key! We are a fast-paced organization, so the Content Designer must be comfortable with change and quick to learn new tools and client products and services.
Your tasks
- Deliver just the right amount of content in context—providing client's customers with the information they need when they need it, on the platform and device of their choosing.
- Develop technical self-help documentation of a high standard in a variety of media formats for target audiences.
- Use style and terminology guides, and adhere to writing authorities and Tone of Voice guidelines.
- Participate in peer reviews and act on feedback.
- Participate in user research to understand content needs and continually improve the user experience.
- Advocate for our customers. Work closely with cross-functional teams to understand customer needs and business goals, and drive user assistance solutions that align.
- Collaborate with other content development teams to shape our global content strategy.
- Collaborate with localization professionals to localize content for global markets.
- Research and participate in the implementation of tools and processes to improve internal productivity, content consistency, and end-user success.
Your profile
- Masterful communication and oral English communication skills. You can explain just about anything to anyone! There's meaning and intent behind the words you use, and if pressed, you can provide research-based justification for your word choices.
- Expertise in delivering an empathy-driven user experience. You use language not only to communicate technical information, but also to relate to your audience.
- Work closely with translators and content providers in other countries, teamwork is very important.
- Advanced knowledge of user assistance techniques, tools, and best practices (current and emerging) for omni-channel delivery.
- Experience with information architecture and structured authoring to build sustainable and searchable information structures and taxonomies.
- Good problem-solving and analytical skills. If you recognize an opportunity to improve things, you take the initiative to make positive change.
- Excellent active listening and interviewing skills.
- Good understanding of design concepts, agile methodology, and business processes.
Applications
Madcap Flare, HTML, GitHub, Familiar with Microsoft style guide
Preferred
- You will write in English but French skills are appreciated
- Experience working with distributed teams
What You’ll Love About Working Here
- Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
- Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Get to know us
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
Apply now!
