Job description
EsyCommerce is seeking a skilled and detail-oriented Technical Writer for a 3-month contract position. The ideal candidate will excel at creating clear, concise, and user-friendly documentation for diverse audiences. You will be responsible for translating complex technical information into accessible content, including Business Requirement Documents (BRDs), user manuals, and data dashboard documentation. This role requires strong communication skills, attention to detail, and the ability to collaborate effectively with technical teams and stakeholders.
Job Requirements
- Minimum 3-4 years of experience in technical writing.
- Exceptional written and verbal communication skills with the ability to distill technical jargon into user-friendly language.
- Proven track record of producing high-quality documentation for both technical and nontechnical audiences.
- Experience in documenting technical and data-focused products.
Job Role & Responsibilities
- Create, edit, and maintain comprehensive documentation for products, services, and processes, including Business Requirement Documents (BRDs), user guides, and technical specifications documents.
- Work closely with IT, development, and project teams to gather and interpret complex technical information.
- Collaborate with business analysts, product managers, and stakeholders to understand user needs and ensure documentation meets those needs.
- Create visual aids like diagrams, flowcharts, and screenshots to enhance understanding of technical concepts.
- Proofread and edit documentation for grammar, consistency, and accuracy.
- Ensure all documentation is compliant with company branding and style guides.
- Anticipate and proactively address challenges individually and for the team.
- Write high-quality technical content that effectively communicates complex information precisely, concisely, and without jargon.
Preferred Skills
- Experience with BRDs, SRS, and API documentation
- Hands-on experience with documentation tools and platforms… more
