UX Writer and Content Designer

Minimum qualifications:

• Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
• 4 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
• Experience writing and designing User Interface (UI) for products.

Preferred qualifications:

• 3 years of experience interacting with executive leadership.
• 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 2 years of experience working in a cross-functional technology organization.

About The Job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

As a UX Content Designer, you will join our growing Creator Support UX team in Bangalore, India. By following UX Content Design best practices, you will play a critical role in developing external-facing products that help creators find answers, access information, or resolve issues independently. You will possess experience in Conversation or Dialogue Design, as well as working with AI. An essential aspect of this role is the ability to quickly develop expertise in these areas. Additionally, you will be part of YouTube's broader, centralized Content Design team. The team is embedded in their respective product areas, fostering close collaboration with cross-functional teams, gaining domain expertise, and working in a focused, impactful manner.

Responsibilities

• Understand and advocate for all UX functions as essential to the product life-cycle.
• Drive the development of UX writing and content design solutions to users, products, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, idea, mission, or principles.
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks, or patterns across multiple teams or products.
• Influence the development of priorities across projects to balance efforts in alignment with project goals.

At Google, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.