Content Designer

Job reference: 01614

Location: London

Closing date: 30/11/2020

Salary: £52,643 (including London weighting)

Employment type: Permanent

Hours per week: 37.5

About the role

The role is a Content Designer within the NHS.UK content team. The team is responsible for the creation and maintenance of content on the NHS website (www.nhs.uk). The postholder will work collaboratively with other content designers in the team and, when required, with other multi-disciplinary team members (including design, development and user research) as well as liaise with internal and external stakeholders.

As a Content Designer you will be responsible for:

• Working closely with content designers and other team members to create and maintain content that meets user needs and is compliant with NHS.UK standards. 
• Producing copy and content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to the audience, easily understood, optimised for search engines) and to style.
• Monitoring the performance of content, using analytics platforms and metric dashboards, and identifying ways to improve content. 
• Managing content daily using a CMS (Wagtail).
• Potentially line management and mentoring responsibilities for Associate Content Designers in the team.

We are also currently recruiting for Associate Content Designers, please see the role here: https://www.atscloud.co.uk/nhsdigital/displayjob.aspx?jobid=1663

About you

• An expert grasp of the principles of writing for different digital channels, platforms and a wide range of users.
• Experience of user-centred design for digital products and services – including different approaches to content and how best to use them. 
• Experience working in an Agile environment. The role requires that the content designer attends stand-ups, planning meetings and retros. 
• A good understanding of different content formats (for example, multimedia and images) and how these can dovetail with written content to provide a seamless user experience.
• Educated to master’s level or equivalent professional experience / qualification.

What we offer

In addition to planned, transparent progression you can look forward to the following benefits:

• Flexible working which may include part-time hours, job shares, flexible hours and part-remote set ups
• 27 days annual leave increasing to 33 with service
• Buy and sell annual leave scheme
• Contributory Pension (with a contribution from us equal to 20.6% of your earnings)
• NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
• Employee benefit schemes which include our Season Ticket Loan and Car Lease schemes

For more information visit our Working at NHS Digital page.

Please note the salary for this role is comprised of a base salary of £45,753 plus London weighting allowance which is 20% of the salary subject to a minimum payment of £4,473 and a maximum payment of £6,890.

About us

We are the national information and technology partner to the health and care system. Our task is to build and run excellent digital products and services that NHS and care staff across the country can rely on every day.

Find out more about the amazing work we do here.

Next steps

Online video interviews are scheduled to place weeks commencing 14th December. Applicants selected for interview will be contacted by email.

To view further information please see the attached role profile and to apply for the role click ‘Apply for job’ below.

We are unable to accept speculative CVs, all applications must be made through NHS Digital’s career site.

If you have previously interviewed for this role (or a similar one) with NHS Digital and been unsuccessful, we encourage you to obtain feedback from your initial application to support your future career as we will not accept any further applications for a period of six months.