Technical Writer

At OL Vietnam, we have worked alongside our parent company, Orange Logic LLC, to support some of the world’s largest enterprises with their digital asset management needs. Orange Logic provides a premier Digital Asset Management (DAM) platform that streamlines workflows, enhances collaboration, and ensures compliance across complex digital ecosystems, empowering any team working with digital content the ability to efficiently create, manage, and distribute their content at scale.

What differentiates OL Vietnam

We are trusted by global leaders to work with over 100 customers, including many of the world's most recognized brands. Our business is strong and resilient, even in the face of economic challenges. During the Covid economic downturn, we did not implement layoffs or reduce compensation. Instead, we continued to grow, consistently expanding our team and adding dozens of talented members to our R&D department each year. You’ll work with top engineers and team members who are passionate about building flexible, scalable, and streamlined systems that will define the future of business management.

Mission

As Technical Writer, you will enhance our engineering team’s expertise by creating articulate, well-structured documentation and training materials on Orange Logic’s DAM software, its framework, and other complex technical topics.

Essential Functions:

• Create, Develop and Implement Documentation:
• Understand the core features of Orange Logic’s DAM software and its framework, while collaborating with engineers and subject matter experts to produce high-quality documentation and training materials.
• Organize and structure information for optimal clarity and accessibility.
• Research and build out the training content using both internal and external resources to support ongoing skill development.
• Create insightful documents, diagrams, and visual aids to provide thorough explanations of complex technical concepts.
• Review and refine legacy documentation to create effective training material.
• Collaborate with Cross-Functional Teams:
• Work closely with product managers, engineers, QA, and support teams to gather and validate technical accuracy in training materials.
• Participate in product development meetings to stay updated on new features and enhancements.
• Continuously seek feedback from internal and external users to improve documentation.

Profile

The most successful candidates for this role will have:

• Bachelor's degree in Computer Science, Engineering, English or a related field
• 3+ years with proven experience as technical writer in a software or technology company
• Strong understanding of software development processes and methodologies.
• Experience documenting complex software applications, preferably Digital Asset Management (DAM) or related enterprise software.
• Excellent written and verbal communication skills.
• Strong capacity to synthesize complex concepts.
• Tech savvy with the ability to learn new technologies

Benefit

We are committed to providing our employees with a competitive benets scheme to support our employees to be healthy, happy and successful at work. Our benets are as follows:

• Paid Leave - 18 days of paid leave per year. Paid leave amount will be prorated based on your start date. You are also eligible for public holidays.
• Religious Allowance (THR) - 1 month's gross salary.
• Gym, Lunch allowance is provided as a lump sum of 1,800,000 IDR/month
• Birthday bonus is 1,600,000 IDR/year
• Additional Private Medical insurance cover is provided for employees.
• Company Trips & Team Building: We like to celebrate success and we organize both big and small trips for a chance to build relationships and enjoy time with your fellow colleagues based all over the world.
• Equipment Provision - Subject to company policy and in consideration of the nature of your work, the company may decide to provide you with the necessary tools and equipment that allow you to be effective in your work.