Technical Content Writer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Title: Content Writer Creator

Department: Content Experience

Reports To: Director

Location: Pune - Hybrid

Job Type: Full-time

Overview

Qualys is looking for an experienced content writer for our IT security and compliance solutions in the cloud. The candidate must possess a background in content writing with 5+ years of content development experience for IT products. You need to deliver platform stories based on user persona to help customers see the big picture of the solutions offered by Qualys integrations. This role will involve close collaboration with cross-functional teams such as Product Managers, Engineering, SMEs, Support, Documentation, and marketing. It requires experience and understanding in the domain of cloud-native infrastructure. The ideal candidate has worked with networking and/or security products and is passionate about creating helpful content in a modern way.

Skills:

Technical Skills

• Ability to evaluate new and evolving blog technologies.
• Solid understanding of all sections related to the anatomy of a blog
• Ability to utilize reporting tools for analysis of traffic, referral links and reader demographics
• Knowledge and understanding of current editing, authoring tools, and related blog technologies.
• Ability to utilize computerized word processing, blogging and internet software.
• Knowledge and understanding of internet operations and functionality
• Skill in the use of computerized blog layout and design software.

Writing And Editing Skills

• Proofreading and editing skills.
• Ability to research, create, compose, and edit written materials.
• Ability to write simply with a conversational style
• Writing should be informative, but not verbose

Project Management Skills

• Ability to effectively manage time and schedules for content projects.
• Ability to work independently and as a member of a team.
• Strategic planning skills.

Key Responsibilities

As part of your role, you will act as a conduit between various internal and external teams to deliver an integrated documentation management architecture and roadmap to support the Qualys vision. Work cross-functionally to develop and cultivate relationships with SMEs and stakeholders to gain an understanding of customer needs and priorities and get buy-in from the functional units as required.

Technical Blogs

• Get technical blogs created and published by various stakeholders.
• Create templates for blogs and newsletters so they can be used easily by other teams.
• Threat Protection blogs – Google search and call to action

Customer Content Strategies

You will need to work with other team members and the product documentation team to enhance the existing documents and to incorporate the playbook style of content strategies.

Integration Documents

These will be high-level integration documents that tell platform stories of our upcoming products and solutions. You will need to work closely with other product managers to deliver on a unified central platform approach for cross-product interoperation and use case-driven upsells.